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Inspection on 04/05/10 for 124 Brook Drive

Also see our care home review for 124 Brook Drive for more information

This is the latest available inspection report for this service, carried out on 4th May 2010.

CQC found this care home to be providing an Excellent service.

The inspector found no outstanding requirements from the previous inspection report, but made 1 statutory requirements (actions the home must comply with) as a result of this inspection.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

What the care home does well

The service continues to provide good outcomes for services and remains an excellent service. We heard that the home sustains high occupancy levels, a sign of the popularity of the service. The service provides detox programmes for both drugs and alcohol which are considered by commissioners, referrers and service users of the service to be of a very high standard. Service users praise the service and finds that it to provide encouragement and the support required. We heard the following remarks from a service user, "It is not due to lack of staff enthusiasm if my programme is not successful, it is in my own hands to comply with the programme" We heard too that service users` needs are dealt with on an individual basis and that support needs are tailored to recognise this.

What the care home could do better:

The service is refurbishing the premises to ensure that the environment is a homely and comfortable premises for service users. The newly appointed manager has worked in the service as clinical nurse manager for a number of years. He is experienced and qualified , he needs to be registered with the Care Quality Commission.

Random inspection report Care homes for adults (18-65 years) Name: Address: 124 Brook Drive Kennington London SE11 4TQ three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Mary Magee Date: 0 4 0 5 2 0 1 0 Information about the care home Name of care home: Address: 124 Brook Drive Kennington London SE11 4TQ 02078209924 02077359511 liz@brookdrive.equinoxcare.org.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Equinox Type of registration: Number of places registered: Conditions of registration: Category(ies) : care home 16 Number of places (if applicable): Under 65 Over 65 0 0 past or present alcohol dependence past or present drug dependence Conditions of registration: 16 16 The maximum number of service users who can be accommodated is: 16 The registered person may provide the following category of service only: Care home with nursing - Code N to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Past or present drug dependence - Code D Past or present alcohol dependence - Code A Date of last inspection Brief description of the care home Equinox Brook Drive is situated in a residential street, a short walking distance from a shopping centre which has transport and recreational facilities. The building has three floors plus a basement and the detoxification unit occupies the majority of the ground floor. The basement floor has offices; the ground floor has the detoxification unit for 14 Care Homes for Adults (18-65 years) Page 2 of 7 Brief description of the care home persons (bedrooms, bathrooms, toilet, medication room, lounge, dining room), reception/staff room, and a separate area of interview rooms; the first floor has the main kitchen, large dining room, communal lounge, women-only lounge, quiet room, toilets and offices; and the top floor has the hostel bedrooms. The detoxification unit provides a minimum 10-day detoxification programme for both drugs and/or alcohol detoxification in regimes that are adjusted to meet individual needs, offering a full nursing assessment and also a general practitioner who is on the premises for five mornings per week. The unit provides high quality accommodation and food, a nonjudgemental ethos, group work, access to complimentary and other therapies and an experienced and multidisciplinary staff team. Once the programme is completed, residents have the opportunity to access the 21-day assessment programme in the hostel upstairs. Fees range from £165 - £200 per day. Care Homes for Adults (18-65 years) Page 3 of 7 What we found: We completed this short unannounced inspection visit on 4th May 2010. We met with the service manager, the nurse manager and the social care manager, and one support officer. Three service users told us of their experiences during our visit. We received written surveys from ten service users. The home was fully occupied at the time of our visit. We received a completed AQAA from the service manager, it provided good detail on all the information requested. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action 1 37 9 The service must ensure that 30/06/2010 there is a registered manager in post. So that the home is run by a manager that is fit to run the service Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. 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