Inspection on 18/06/08 for 16 Mansfield Road
Also see our care home review for 16 Mansfield Road for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 18th June 2008.
CSCI found this care home to be providing an Good service.
The inspector found there to be outstanding requirements from the previous inspection report. These are things the inspector asked to be changed, but found they had not done. The inspector also made 1 statutory requirements (actions the home must comply with) as a result of this inspection.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Information about the Service was available to prospective service users, and people placing them, in order to make an informed decision about whether the Service is right for them. Service users` individual plans of care were person centred, and were being reviewed regularly, so they could be sure that their current needs and preferences were being fully met. The Service provided activities and services that were age-appropriate and valued by service users and promoted their independence. The Service was providing service users with personal support in the way they preferred and required and was meeting their physical and emotional health needs. Procedures for handling complaints and abuse were in place to make sure that service users were being protected. Service users were living in a clean, homely and comfortable environment that met their needs. The Service was well managed so that service users were protected and their best interests were promoted by the systems in place. Very positive comments were made by the two care managers spoken to after the inspection. One said, in response to the question of what does the Service do well, "Everything...they go above and beyond...very approachable...always time to talk". The other care manager said, "They go out of their way to promote (my client`s) needs".
What has improved since the last inspection?
Person centred planning had been fully introduced to ensure that service users` needs and wishes were incorporated into everyday aspects of their life. The Acting Manager had applied to us to become the Registered Manager and, since this inspection, he has been approved. The premises had been fully redecorated. Three of five requirements and thirteen of the fifteen recommendations, made at the last inspection, had been met.