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Inspection on 21/12/09 for Appletree Court Care Home

Also see our care home review for Appletree Court Care Home for more information

This is the latest available inspection report for this service, carried out on 21st December 2009.

it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

Annual service review Name of Service: Appletree Court Care Home The quality rating for this care home is: The rating was made on: two star good service 0 5 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Teferi Degeneh Date of this annual service review: 2 0 1 1 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service Address of service: Carebase (Burnt Oak) Ltd 158 Burnt Oak Broadway Edgware Middlesex HA8 0AX 02083813843 02089528704 patricia.waldron@carebase.org.uk Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : dementia Appletree Court Care Limited Number of places (if applicable): Under 65 Over 65 0 77 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Appletree Court is owned by Carebase Ltd. Appletree Court is a purpose built care home designed to provide care for people with nursing and dementia needs. Appletree Court is located close to shops, local amenities and public transport links. There are three floors. All bedrooms are en-suite and there are sitting and dining rooms on each floor. The home has a small landscaped garden to the rear. The home aims to provide nursing and dementia care in a homely environment. The fees are between 550 and 850 pounds per week. This report is available through the internet. Copies may also be obtained from the provider of this service. 0 5 0 3 2 0 0 9 Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review: What did we do for this annual service review? This annual service review included a review of information that the Commission has received about the service since the last inspection in March 2009. We looked at all the information that we have received, or asked for, since the last Inspection. This included: The annual quality assurance assessment (AQAA) that was completed and sent to us by the service. The AQAA is a self-assessment form that focuses on how well outcomes are being met for people who use the service. It also gave us information about the actions being taken or planned to improve the service. We also looked at the information we have about how the service manages any complaints and what the service has told us about things that have happened since the last inspection including formal notifications as required under regulation 37 of the Care Homes Regulations 2001. We have spoken to two members of staff on telephone. The findings of the last inspection and relevant information we have received from other organisations have also been considered in this annual service review. What has this told us about the service? We have received a completed annual quality assurance assessment (AQAA) from the home. We looked at the information in the AQAA and our judgment is that the home continues to provide a good service and that they know what further improvements they need to make. We are satisfied to read in the AQAA that the home arranges monthly meetings for relatives and residents to enable them to share their views about the quality of the service. We feel that the home meets the needs of the people it supports through ongoing assessments and reviews of care plans. The AQAA reassures us that new residents are assessed before admission and person centred care planning is implemented for the residents. Our last inspection showed to us that the residents and their families are involved in the assessments. We also noted at our last visit that the home actively seeks the views of the residents when planning and providing activities. We talked to the staff and learned that there are enough of them on duty to provide care that the people need. The AQAA and our last inspection confirm that there are training opportunities for the staff. We understand from the AQAA that the manager has had training in dementia care and she is passionate about making improvement for dementia service. We have received a number of formal notifications from the home during the last year. This shows that the home has a good system of record keeping as well as being open about accidents and incidents. We believe that the home takes necessary steps to reduce incidents and accidents through its risk assessment and management systems. Our dealings with the home and information we receive from other people have showed to us that the home manages complaints well. From the information we have about the home, we are not currently concerned about the quality of the service and the wellbeing of the residents. We believe that the manager is competent and committed to provide good quality care in a safe environment. What are we going to do as a result of this annual service review? Annual Service Review Page 3 of 5 We are not going to change our inspection plan. We will do an annual service review by 31st March 2011. Annual Service Review Page 4 of 5 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). 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