Inspection on 13/05/10 for Argyll House
Also see our care home review for Argyll House for more information
This is the latest available inspection report for this service, carried out on 13th May 2010.
CQC found this care home to be providing an Excellent service.
The inspector found no outstanding requirements from the previous inspection report,
but made 1 statutory requirements (actions the home must comply with) as a result of this inspection.
Random inspection report
Care homes for adults (18-65 years)
Name: Address: Argyll House 201 Holt Road Cromer Norfolk NR27 9JN three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Marilyn Fellingham Date: 1 3 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Argyll House 201 Holt Road Cromer Norfolk NR27 9JN 01263515130 Telephone number: Fax number: Email address: Provider web address: info@argyllhouse.org Name of registered provider(s): Name of registered manager (if applicable) Stella Rosemarie Grout Type of registration: Number of places registered: Conditions of registration: Category(ies) : K T Health Limited care home 12 Number of places (if applicable): Under 65 Over 65 0 mental disorder, excluding learning disability or dementia Conditions of registration: 12 The maximum number of service users who can be accommodated is: 12 The registered person may provide the following category of service only: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Mental disorder, excluding learning disability or dementia - Code MD Date of last inspection Brief description of the care home Argyll House is situated in a suburban location on the outskirts of Cromer. It is a house that was built at the turn of the century and has been designed to accommodate people with mental health problems who need to develop a more independent lifestyle. The house itself comprises of eight flats and or studio flats and four rooms that have
Care Homes for Adults (18-65 years) Page 2 of 7 Brief description of the care home en suite facilities. The train and bus stations are within walking distance. Service users are encouraged to promote as much independence as possible and are facilitated to engage in work experience, further education and activities provided by the home. They are also encouraged to take part in the running of the home. The fees range from £500 to £900. Care Homes for Adults (18-65 years) Page 3 of 7 What we found:
A visit was made to this home on May 13th 2010. We found that the staff are fully committed in supporting the residents to lead purposeful lives and to become more independent. The service has an extensive admission process that takes place over a period of time to allow both the staff and the prospective residents to make an informed decision about moving into the home. The care plans we looked at were based on this thorough admission process and referred to all areas of assessed needs and behaviour of sometimes very complex cases: they were person centered and informative and we noted evidence of evaluation and changes made when needs have altered. The care plans contained risk assessments in relation to known behaviour and trips out. We spoke with one resident who told us that they liked living in the home and felt that they had definitely improved since they started living at Argyll House. They also told us the staff are nice and supportive and went on to tell us the cook helps me when I cook for myself one day a week. This resident told us about all the activities they are involved with and we noted that they are all recorded in plans of care. We looked at the administration of medicines for this resident and checked the records for medicines that had been given; we noted that for two days there were gaps on the record charts and it had not been made clear which days a certain medicine had not been given, the staff had also failed to use the coding on the medicine record chart as to why medication had not been given. We have made a requirement in relation to the administration of medicines. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 20 13 Medicines in the home must 17/06/2010 be administered to people living in the home in line with prescribed instructions This will ensure all medicines can be accounted for in full and ensure the residents are receiving their prescribed medication. Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 20 It is recommended that residents who are prescribed Clozapine have care plans in place for this activity. Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
