This is the latest available inspection report for this service, carried out on 22nd December 2009.
it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Brookholme Croft Nursing Home The quality rating for this care home is: The rating was made on: two star good service 2 2 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Susan Richards Date of this annual service review: 1 0 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Woodstock Drive Off Challands Way Hasland Chesterfield Derbyshire S41 0EU 01246230006 Telephone number: Fax number: Email address: Provider web address:
brookholmecroft@yahoo.co.uk Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Dr A P M Matthews,Mrs A Matthews Number of places (if applicable): Under 65 Over 65 0 45 the registered person may provide the following categories of service only: Care Home with Nursing - Code N To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old Age, not falling within any other category - Code OP The maximum number of service users who can be accommodated is 45 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Brookholme Croft provides nursing and personal care for up to 45 older persons. It is situated in a residential close, located in the village of Hasland and nearby Chesterfield town centre. The home provides a range of environmental aids, adaptations and equipment to assist those who my have mobility problems, including a shaft lift and emergency call system throughout. There is level access to a well-kept garden to the rear of the building, with car parking spaces to the front of the home. All single room
Annual Service Review Page 2 of 6 2 2 1 0 2 0 0 8 accommodation is provided. Nine of which have en suite toilet and wash hand basin facilities. There are also two sets of rooms with lockable interconnecting doors. A choice of lounge and dining rooms are also provided, together with suitably located communal bathrooms, showers and toilets to each floor. The registered nurse manager leads a team of nursing, care and hotel services staff, including a part time activities co-ordinator and a physiotherapist. Copies of the most recent inspection report and service guide are openly displayed in the reception area. Fees charged are either by way of individually agreed private contract arrangements or via local authority and, or primary care trust funding for personal care and, or free nursing care for those who may be eligible. Up to date information about fees charged, what they cover and arrangements for their payment may be obtained directly from the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included The annual quality assurance assessment know as the AQAA, that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. Surveys returned to us by people using the service and from other people with an interest there. Information we have about how the service has managed any complaints. What the service has told us about things that have happened there. These are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made for this service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all of the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. People living in the home always tell us that they are happy there. They are particularly pleased with the the caring attitude of staff and the standard of care and support they receive. We received comments from some people who live in the home and from some relatives of people who live there. These included, Very caring, they fit the service to the needs of the person and also care for relatives. They take care of me and look after me well. They are very respectful of my needs. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide overall good outcomes for the people who use it. Annual Service Review Page 4 of 6 What are we going to do as a result of this annual service review? The next inspection of this service will be based on the Fees and Frequencies Regulations 2007 and the assessment of risk of the service. Further clarity will become evident as the new registration and inspection system under the Health and Social Care Act 2008 is confirmed. However, we can inspect the home at any time if we have concerns about the quality of the service or the safety of people using it. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
