Inspection on 05/11/09 for Chy An Towans

This is the latest available inspection report for this service, carried out on 5th November 2009.

it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

Other inspections for this house

Extracts from inspection reports are licensed from CQC, this page was updated on 25/11/2009.

Annual service review Name of Service: Chy An Towans The quality rating for this care home is: The rating was made on: two star good service 2 9 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jane Gurnell Date of this annual service review: 0 5 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service Address of service: 11 Upton Towans Hayle Cornwall TR27 5BJ 01736754152 Telephone number: Fax number: Email address: Provider web address:   Barr423@btinternet.com Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mrs Jacqueline Ann Barr,Mr Ian James Leonard Barr Number of places (if applicable): Under 65 Over 65 11 0 The maximum number of service users who can be accommodated is 11. The registered person may provide the following category of service only: Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following category: Learning disability (Code LD) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Chy An Towans is a care home providing accommodation and care for up to eleven adults with a learning disability. The registered provider is Mrs Jacqui Barr who has many years experience in managing a learning disability service. Mr Barr is the registered manager who is an experienced nurse. They purchased the home in April 2008 and have set up as a home where people who already have a reasonable level of independence can continue to develop their personal and social skills.The home is located in the village of Upton Towans just outside of Hayle. The home has a vehicle to provide transport for people who use the service who need to access resources in the Annual Service Review Page 2 of 6 2 9 0 9 2 0 0 8 wider community. The home is one storey and all bedrooms are for single occupancy. However in one room two people choose to share the bedroom. All rooms are personalised and have their own sink. Some rooms are en suite and the new owners plan to upgrade all the bedrooms so this facility is in each room.There are two communal bathrooms, plus a lounge, dining area, access to the kitchen and a large front and smaller rear garden. There is parking to the front of the home. The home is well staffed with sleeping in staff at night. The registered provider stated that the current range of fees is in the region of three hundred and twenty pounds to nine hundred pounds per week. People who use the services are responsible for purchasing personal items such as toiletries. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included the annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. The Commission has also considered the information received from surveys returned to us by people using the service and from other people with an interest in the service; information we have about how the service has managed any complaints; what the service has told us about things that have happened in the service, these are called notifications and are a legal requirement; the previous key inspection and relevant information from other organisations and what other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they wish to make. In response to the recommendations made at the previous inspection the home has reviewed the care plan documentation and risk taking with activities of daily living as well as updating policies and procedures including those relating to safe medication practices. The keyworker system and improved communication with service users through the use of non-verbal methods, such as photographs, has proved beneficial and has allowed the owners and staff to involve the people living in the home in more day-to-day decisions. Improvements to the service over the past 12 months include providing people with increased opportunity to participate in activities both in and out of the home. For example, the home has obtained a greenhouse and made a vegetable patch to enable people to grow their own vegetables, also day time occupation has been reviewed and is more responsive to what people want. Other improvements include making a pond and erecting a summerhouse to make time in the garden more enjoyable. People have also been involved with redecoration and refurbishment of the home as well as suggestions for evening entertainment, film nights for example. Relationships with family and friends are welcomed and supported. Neither the home nor the Commission have received any complaints since the previous inspection. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We are not going to change our inspection plan, and will do a key inspection by 29th September 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. 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