Random inspection report
Care homes for adults (18-65 years)
Name: Address: Dalmeny House 2 The Boulevard Sheringham Norfolk NR26 8LH three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Marilyn Fellingham Date: 1 3 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Dalmeny House 2 The Boulevard Sheringham Norfolk NR26 8LH 01263822355 Telephone number: Fax number: Email address: Provider web address: dalmenyhouse@btconnect.com Name of registered provider(s): Name of registered manager (if applicable) Mrs Gillian Mary Simpson Type of registration: Number of places registered: Conditions of registration: Category(ies) : Dalmeny House Ltd care home 11 Number of places (if applicable): Under 65 Over 65 0 mental disorder, excluding learning disability or dementia Conditions of registration: 11 The maximum number of service users who can be accommodated is: 11 The registered person may provide the following category of service only: Care Home only - Code PC to service users of the following gender: Either, whose primary care needs on admission to the home are within the following categories: Mental Disorder, excluding learning disability or dementia - Code MD - maximum number of places: 11 Date of last inspection Brief description of the care home Dalmeny House is a care home providing personal, therapeutic care and accommodation to eleven adults with mental disorders. It is owned by Mr Colin Simpson and Mrs Gillian Simpson. Whilst Gillian Simpson is the registered manager, Colin Simpson is also actively involved in running the care home.
Care Homes for Adults (18-65 years) Page 2 of 7 0 2 0 6 2 0 0 9 Brief description of the care home It is situated in the centre of the seaside town of Sheringham and is close to all local amenities, including shops, pubs, post office and public transport. The property is a large semi-detached Victorian house that offers accommodation on three floors. It has a large garden, patio and decking area. The home comprises of eleven single bedrooms and all are en suite. The home is well maintained throughout and provides good quality and comfortable accommodation. Care Homes for Adults (18-65 years) Page 3 of 7 What we found:
A visit was made to this home on may 13th 2010. We found that the service had very good pre assessment records in place for two new residents: these records contained information that related to the needs of the prospective residents and any risks associated with their behaviour. Both residents had informative care plans that related to their assessed needs, these care plans also related to the the risk assessments that had been carried out. The care plans were person centered, up to date and there was evidence of evaluation of the care and changes being made when needs altered. The care plans contained risk assessments that were associated with known behaviour; there was evidence in the care planning to show that the two residents had been involved with their care planning. There were good daily notes that contained relevant information about the residents and if any changes in their mental health on a day to day basis. The risk assessments also contained information about what support was needed for trips out and how many escorts required to provide the support and to counteract any unnecessary risk taking by the residents. The medication records for both residents were in good order and a spot audit carried out revealed that all medicines that had been signed for as having been given tallied with those medicines left. We spoke with one of the residents who told us that they liked living in the home and had made the right choice. They told us about all the activities that they had been doing which were also clearly recorded in their notes. This resident told us dont worry about me I am fine. We noted that the home had suitable policies and procedures in place for all trips and what was required for escort duties. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
