Inspection on 16/04/10 for Franklyn Lodge 8 Forty Lane
Also see our care home review for Franklyn Lodge 8 Forty Lane for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 16th April 2010.
CQC found this care home to be providing an Good service.
The inspector found no outstanding requirements from the previous inspection report, but made 5 statutory requirements (actions the home must comply with) as a result of this inspection.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
When we were sitting with residents that were relaxing or taking part in activities we saw that residents had a good rapport with members of staff and responded to them. Relationships were friendly and residents were treated with respect. Residents were at ease in the company of members of staff, who were familiar with the likes and dislikes of individual residents. When we spoke with members of staff they confirmed that the company had a good training programme in place and we saw that when there had been an error in recording the administration of medication a prompt investigation and an appropriate action plan was put in place, which included refresher training for the staff team. Members of staff confirmed that the staff on duty worked together as a team and gave each other, in particular new members of staff, support when needed. There was respect for the rights of the resident and caring support was provided to meet the individual needs of the residents. We saw that staff continue to promote independence and noted that a resident had increased their domestic skills.
What has improved since the last inspection?
Fifteen statutory requirements were identified during the last key inspection that took place in November 2009. Compliance has now been achieved. Since the last key inspection the maintenance programme has continued and some residents have had their bedrooms redecorated and new carpet fitted. Bed linens and duvet covers have been replaced in all of the residents` bedrooms. A new kitchen has been installed and the new layout makes a better use of space and provides more storage. We saw residents using this improved facility.
What the care home could do better:
Five statutory requirements have been identified. When recording the administration of medication the members of staff must take care that they initial in the correct box on the MAR sheet to minimise the risk of errors. Documents provided about the service that contain a summary of the complaints procedure need to be checked to ensure that complainants have access to the correct contact details for the regulatory authority. In order to maintain the quality of the environment some minor repairs or replacement are needed. Odour control systems in one of the rooms in the house must be reviewed and adapted to ensure that they are effective. Reviewing and updating the fire risk assessment and plan will ensure that the safety of all people in the building is promoted.