Inspection on 30/07/08 for Grangewood Lodge
Also see our care home review for Grangewood Lodge for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 30th July 2008.
CSCI found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
A warm and welcoming atmosphere was quite apparent within this home that was managed to a high standard. People living at the home were happy and clearly felt at home and comfortable. Comments made demonstrated this, such as " I love it here, the staff are very kind, the food is very good and there`s always something to do" and " it`s a marvellous place, I`m so glad I decided to come here, I hope I never have to leave, I don`t know what I`d do". The staff team were positive and enthusiastic within there work. They demonstrated a caring and considerate approach to the people they supported. Throughout the inspection there was many times when staff were seen having a laugh and a joke or a singsong with the people living at the home, and this was clearly welcomed. The staff worked well as a team and this was apparent within general observations and through comments made by the staff. " we have an excellent team, we all get on, it`s really good" The records held regarding each persons support needs was detailed and regularly updated. This ensured staff had the relevant information they needed to support individuals. The manager ensured the management approach of the home created an open and inclusive approach. Staff were given opportunities within their daily duties to professionally develop. There was strong evidence that the ethos of the home was open and transparent, which ensured the views of the people living at the home, their representatives and the staff team were listened to and valued.
What has improved since the last inspection?
All of the requirements and recommendations that were made at the last inspection have been met. The service continues to develop through its own quality assurance processes and continues to provide a high standard of care and where areas of improvement emerge the services recognises and manages them well.
What the care home could do better:
Although the medication practices in place ensured peoples medicines were given in a safe way, some good practices measures were not in place, but were addressed immediately at this inspection visit. However to ensure the home is not relying on an inspection visit to keep up to date in this area, they should give consideration as to how they will keep themselves up to date regardingmedication practices in relation to any new legislation and good practices measures.