Random inspection report
Care homes for older people
Name: Address: Halmer Grange Grange Drive Spalding Lincs PE11 2DY three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Julie Western Date: 2 2 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Halmer Grange Grange Drive Spalding Lincs PE11 2DY 01775723251 Telephone number: Fax number: Email address: Provider web address: HalmerGrange@lincolnshire.gov.uk www.lincolnshire.gov.uk Name of registered provider(s): Name of registered manager (if applicable) Anne Ward Type of registration: Number of places registered: Conditions of registration: Category(ies) : Lincolnshire County Council care home 22 Number of places (if applicable): Under 65 Over 65 0 22 0 dementia old age, not falling within any other category physical disability Conditions of registration: 22 0 22 The maximum number of people who can be accommodated is: 22 The registered person may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on addmission to the home are within the following categories: Old age, not falling within any other category - Code OP Dementia - Code DE Physical Disability Code PD Date of last inspection Care Homes for Older People Page 2 of 8 Brief description of the care home Halmer Grange is a detached three-storey property operated by the Local Authority. It is registered to provide personal care for up to 22 older people and 3 people who have needs associated with physical disabilities. The home is a purpose built property, opened in 1963 and was originally designed to care for up to 44 long-term residents. It currently provides care to people who need short-term or regular periods of respite care. It also provides intermediate care for up to eight people. Accommodation for residents is provided on the ground and first floor, which is accessed by stairs or a lift. The intermediate care bedrooms are all located on the ground floor, with the exception of a room that is used for wheelchair users. There is a separate kitchen, which is used to assist residents rehabilitation if needed. In addition on the first floor there is a day centre, which provides day care for up to eight people on a daily basis. Day care is not currently registered or inspected by the Commission. The home is located in a residential area of the Fenland town of Spalding, which has a range of facilities and services. Copies of inspection reports are maintained in the entrance to the home for service users and members of the public. The range of fees at the last inspection was up to £450 per week. Care Homes for Older People Page 3 of 8 What we found:
The quality rating for this service is three star. This means the people who use this service experience excellent quality outcomes. This was an unannounced visit which formed a random inspection visit lasting approximately two hours and we took into account previous information held by us including the previous inspection report, their service history and records of any incidents that we had been notified of since the last inspection. During this visit we talked to the people to obtain their views about whether they felt their needs were being met and about their quality of life. We also spoke to staff to learn their views about how they felt their training and development needs were being met. We also spoke with the manager to learn of any changes which have taken place and if there were any risks to the people living in the home. Comments from the people were all positive and included, They have done everything they can to help me get back on my feet, They are all friendly and helpful and My family and friends are always offered a drink and everyone is so friendly and how lovely it smells. Comments from staff included, We provide good dementia care, we not only support families but all relatives as well and We are a strong and dedicated team. We spoke to four people who use the service, two visitors and three members of staff. The manager was on duty and feedback was given about the outcomes at the end of the visit. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2.
Care Homes for Older People Page 4 of 8 Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
