Inspection on 22/06/09 for Hollins Park Nursing Home
Also see our care home review for Hollins Park Nursing Home for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 22nd June 2009.
CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
People that use services live in a welcoming and comfortable homelike care home, which has been improved to offer better living standards. Flooring in the corridors and dining areas has also been replaced. The four small kitchens have been redecorated and new kitchen units and equipment provided. The home has had new dining furniture bought and offers quieter areas in which to sit as well as dining space so people that use services have more choice where they spend their day and free time. People that live at the home made positive comments about living at Hollins Park and said, "I love living here, I live with a lot of lovely people and we are very friendly and get on well. I know how to make a complaint and don`t have any about living here as I`m happy". The home provides staff with a training programme so staff were provided with training and support to do their jobs. There is a stable staff group who have positive attitudes to the people that live there so staff treat people with dignity and respect. Appropriate staffing levels are provided so people that use services were supported around their needs. The personal care and health needs of people that use services are met to a good standard so they are supported to maintain their personal appearance and hygiene. Visitors are made welcome and a visitor`s comments support this A varied menu is available so people that use services can choose different meals and have a cooked breakfast if they wish. Regular health and safety checks of the building are carried out as well as continued programme of redecoration and purchasing of furniture and equipment so people that use services live in a safe and well maintained building.
What has improved since the last inspection?
The decoration of the building and bedrooms of people living at the home has made the home brighter so people that use services live in a more welcoming home. The purchase of new furniture and replacement of flooring has improved the comfort of the home so people that use services have a more comfortable place to live. Signs put up in the home to help people living the home recognise their bedrooms, toilets and bathrooms have improved so people can recognise their surroundings more easily.
What the care home could do better:
The home should gather as much information as possible about all areas of peoples` lives of people that use services so they can decide if the home can provide the right care to meet their needs. The home should should improve how decisions about daily living made by people that use services are reflected in their care plans so staff and others involved in their care understand how important peoples` daily decisions about their lives and decisions about their future are to them so the agreements about how they make or aresupported to make decisions are clearly understood. The home should use communication plans to guide staff about how people that use services communicate their needs so staff can understand and support people that use services to tell them what they want. Staff should not administer medicines to people that use services at busy times of the day so they are not disrupted or distracted leading to mistakes in medicine administration. People that use services should be provided with more opportunities to be involved in recreational and social activities of their choice so they can live fulfilling lives.