Inspection on 26/06/08 for Kings House
Also see our care home review for Kings House for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 26th June 2008.
CSCI found this care home to be providing an Good service.
The inspector found no outstanding requirements from the previous inspection report, but made 1 statutory requirements (actions the home must comply with) as a result of this inspection.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The home`s pre admission procedure is good and prospective residents are provided with information about Kings House and are encouraged to visit and stay, in advance of admission, to establish their impressions of life at the home and the standard of available accommodation. Individual plans and risk assessments are detailed, person-centred and informative ensuring residents and staff are fully aware of how needs and goals are to be met. People are able to make a range of choices about their daily lives. Residents are supported and encouraged to participate in activities, which interest them, to be part of their local community and to maintain links with family and friends so that they have networks of support outside of their home. Daily routines in the home promote residents` independence and there is a flexible approach to mealtimes, which promotes residents` well-being and enjoyment of their meals. Access to generic and specialist health care services ensure that residents` physical and mental health care needs are well met. People living at Kings House can feel confident that staff members will listen to any issues they raise and there are policies and procedures in place, which raise awareness of abuse and protect people living at the service from harm. Kings House provides a homely, relaxed and comfortable environment with a welcoming and friendly atmosphere. The home and grounds are also attractive and well maintained. Residents say that staff are kind and caring and that their privacy and dignity is respected at all times. Sufficient numbers of staff are on duty throughout the day and night to be able to meet the care needs of people. The home is meeting the Department of Health target of having 50% of their care staff with National Vocational Qualifications in care at level 2 or equivalent. Induction and staff training are good which means that staff are better equipped to meet residents needs. Management is excellent.
What has improved since the last inspection?
There were no requirements or recommendations following the previous inspection. The home`s AQAA identified many areas where they have identified and introduced improvements. These included the introduction of person centred care plans and reviews for each resident; putting a health check plan in place for each resident to audit their health and appointment attendance and making the ground floor area more accessible for people with physical disabilities.On going maintenance and renewal of furnishings ensures that the home is kept pleasant, safe and homely for the residents.
What the care home could do better:
Two valid, independent written references must be obtained for all newly employed staff prior to starting work and clearly state who wrote them and in what capacity they know the person.