Inspection on 15/04/10 for Petts Hill, 142
Also see our care home review for Petts Hill, 142 for more information
This is the latest available inspection report for this service, carried out on 15th April 2010.
it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Petts Hill, 142 The quality rating for this care home is: The rating was made on: three star excellent service 1 4 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jean Bovell Date of this annual service review: 0 1 1 2 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: Petts Hill, 142 Northolt Middlesex UB5 4NW 02084229910 Telephone number: Fax number: Email address: Provider web address:
louis-n-mala@hotmail.co.uk Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: Mrs Mala Devi Naicker,Mr Lakshamanah Naicker Number of places (if applicable): Under 65 Over 65 3 0 The maximum number of service users who can be accommodated is: 3 The registered person may provide the following category of service only: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Mental Disorder, excluding learning disability or dementia - Code MD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 142 Petts Hill is situated on a residential road on the borders of Northolt and South Harrow. The home is registered for three people under the age of sixty- five years with mental health care needs. There are currently three male service users at the home. The home is privately owned. The Registered Proprietors are Mr and Mrs Naicker and Mrs Naicker is the Registered Manager. The home is a semi-detached house. The ground floor has a small kitchen, a lounge/dining area and one service users bedroom.
Annual Service Review Page 2 of 5 1 4 1 0 2 0 0 8 Two service users bedrooms, a bathroom and separate toilet, and an office are situated on the first floor. There is a garden at the rear of the house. There are four care support members of staff at the home and the Registered Manager/Proprietor and Registered Proprietor also perform care duties. One member of staff is on duty during waking hours and there is one sleep-in cover at night. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. Surveys returned to us by people using the service and from staff members. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection. What has this told us about the service? The home has sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. People living in the home have always told us that they were happy with the care and support they received whilst being able to be independent in their day-to-day routines. We received surveys from residents and care staff. One residents comment was: Everything is fine. Care staff indicated that the Manager was supportive and that appropriate staff training and refreshers were being delivered for meeting the needs of people who use the service. The home continues to let us know about the things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by September 2011. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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