Inspection on 07/01/10 for Raj Nursing Home
Also see our care home review for Raj Nursing Home for more information
This is the latest available inspection report for this service, carried out on 7th January 2010.
it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
Extracts from inspection reports are licensed from CQC, this page was updated on 28/03/2010.
Annual service review
Name of Service: Raj Nursing Home The quality rating for this care home is: The rating was made on: two star good service 1 8 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Rekha Bhardwa Date of this annual service review: 1 6 1 1 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 31,33 & 35 Osterley Park Road Southall Middlesex UB2 4BN 02085741795 02088139292 raj@afterhealthcare.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia Conditions of registration: St Dominic`s Ltd Number of places (if applicable): Under 65 Over 65 24 0 The maximum number of service users who can be accommodated is: 24 The Registered Person may provide the following category of service only: Care home with Nursing - Code N to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Dementia Code DE Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Raj Nursing Home is a conversion of three houses into one home and is situated in a residential area of Southall. There are some shops near to the home and the home can be accessed by bus. The home specifically caters for Asian and ethnic minority residents with dementia, mental health or physical disability healthcare needs. The home has sixteen single and four double bedrooms. Five of the single bedrooms also have an ensuite facility. There is a spacious day room and a prayer room situated at the end of the garden. The home is near to the local Temple and Gurdwara. The food provision is specific to the residents cultural, religious and dietary needs. The staff
Annual Service Review Page 2 of 5 The home has recruited a new manager. 1 8 1 1 2 0 0 8 employed at the home collectively speaks several languages and dialects to cater for the communication needs of the residents at the home. The fees range from five hundred pounds per week to seven hundred pounds per week. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? Our last inspection of this service was on 18/11/08. We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for residents using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any concerns/complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was well completed, clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. We sent out surveys to residents, staff and healthcare professionals. We did not have any of these surveys returned to us. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the residents who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 10th November 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
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