This is the latest available inspection report for this service, carried out on 1st October 2009.
it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Rosemeadow Residential Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
Yes You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Steve Keeling Date of this annual service review: 1 5 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 119 Station Road Misterton Doncaster South Yorkshire DN10 4DG 01427891190 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Miss Jeanette Elliot Conditions of registration: Category(ies) : learning disability Conditions of registration: Joseph Clayton Number of places (if applicable): Under 65 Over 65 10 0 Joseph Clayton is registered to provide accommodation and personal care at The Rosemeadow Centre, 119 Station Road, Misterton, Doncaster, for people whose primary needs fall within the following categories and numbers: 1. Learning disabilities - (LD) - 10 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The previous registered manager resigned her post in September 2009. An alternative manager has been recruited who has recently demonstrated to us that she has the appropriate skills and knowledge to manage the service and is currently being registered with the Care Quality Commission. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service
Annual Service Review Page 2 of 6 Rosemeadow Care Home is an adapted family home set within large enclosed gardens. The house retains many of its original features making residents rooms very individual. The home is situated within a rural area, there is access by public transport to local towns. The range of fees at the time of the last key inspection ranged from £1.195.00 to £1780.00 per week for those requiring 1.1 care. Respite charges are £700.00 per week. These are weekly fees and include 3hrs Education at 1.1 each week, activities, days out weekly and a 7day annual holiday. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection was performed on the 10th April 2008, when the service was awarded a two star rating. This included: The Annual Quality Assurance Assessment (AQAA) that was sent to us prior to performing the Annual service review. The AQAA is a self assessment that focuses on how well outcomes are being met for service users. It also gave us some numerical information about the service. The seven responses to the ten service user surveys and the two responses to the five staff surveys which were returned to us prior to performing this Annual Service Review. Information we have about how the service has managed any complaints if applicable. What the service has told us about things that have happened in the service; these are called Notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service since the last key inspection was undertaken. What other people and organisations have told us about the service if applicable. What has this told us about the service? The Annual Quality Assurance Assessment (AQAA) was sent to us when we asked for it and it provided sufficient information to perform the Annual Service Review. The Have your Say pre inspection questionnaire asked service users Did you receive enough information about this home before you moved in so you could decide if it was the right place for you. Five respondents stated Yes and two respondents stated No. Service users told us, that care staff treat them well and listen and act on what they say. Seven respondents told us, in the service users surveys, that they know who to speak to they were not happy but only four respondents stated that they know how to make a formal complaint. The Have your Say pre inspection questionnaire asked staff Do you know what to do if someone has concerns about the home, both respondents stated Yes. The Have your Say pre inspection questionnaire asked staff What does the home do well, comments included We support all the service users in all they do, they are well looked after and we are there to support them in all they do. We listen and help if required and We encourage service users to do more for themselves. Annual Service Review Page 4 of 6 Information provided within the AQAA shows that one complaint has been made since the last key inspection was performed and the manager stated within the AQAA that the complaint was unsubstantiated. The AQAA shows that the service has made two referrals to Safeguarding Adults teams and information provided by the manager evidenced that these issues have been managed effectively. Our records also show that an additional Safeguarding Adults investigation has been undertaken by a representative from Bassetlaw Community Leaning Disability team (CLDT). As a result of the investigation several areas of concern were identified in relation to the quality of risk assessments and support plans, staff training provision and medication management. An action plan has been devised to address the aforementioned concerns and a representative form Bassetlaw CLDT stated on the 10th March 2010 that The new manager does seem to be very willing to work with us. The Care Quality Commission will continue to liaise with Bassetlaw CLDT thus monitoring the homes progress in addressing the identified concerns and will consider performing a key unannounced inspection if improvements to service provision are not fully demonstrated. The service continues to let us know about things that have happened since our last key inspection and the management team have shown they work well with the Care Quality Commission. What are we going to do as a result of this annual service review? The next inspection of this service will be based on the Fess and Frequency Regulations 2007 and the assessment of risk of the service. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
