Inspection on 13/11/09 for Seaforth Lodge
Also see our care home review for Seaforth Lodge for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 13th November 2009.
CQC found this care home to be providing an Good service.
The inspector found no outstanding requirements from the previous inspection report, but made 3 statutory requirements (actions the home must comply with) as a result of this inspection.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The location of the home is good and accessible. The new owner has started doing some improvements to the building such as painting of the walls. The meals are good and meet the cultural needs of the people who use the service. There are committed and experienced staff to provide care by ensuring the privacy, dignity and choice of the residents. The home listens to the residents and relatives, for example, through feedback gathering and quality assurance systems. We commend the home for working with the local health service to ensure that each resident receives medical care. There are good management arrangements to provide support to the staff and to ensure safety and well-being of the service users.
What has improved since the last inspection?
This is the first inspection since the home was registered in August 2009.
What the care home could do better:
Even though the new owner has started work to improve the facilities and decorations of the home, the bad smell in the ground floor sitting area needs attention. The people who live in the home and the visitors to the home expect the home to be free from unpleasant smells. The commitment, experience and skills of the staff are good. However, we are concerned that there are not enough staff during breakfast and lunch time. The owner needs to ensure that there are sufficient numbers of staff at all times to make sure that the residents` needs are fully met. There must be a regular audit of the management of medication administration. The staff who administer medication must remember to sign on the medication administration sheet to confirm that medicines are properly administered.