This is the latest available inspection report for this service, carried out on 22nd March 2010.
it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Skills for Living (36 Forest Road) The quality rating for this care home is: The rating was made on: three star excellent service 0 8 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ruth Wood Date of this annual service review: 1 7 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 36 Forest Road Hinckley LE10 1HB 01455444893 01455440980 Lucy_hogg@hotmail.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Ms Paula Florance Burton,Ms Lucy Hogg Number of places (if applicable): Under 65 Over 65 2 0 No one falling within the category LD may be admitted to Skills for Living (36 Forest Road) where there are 2 persons within the category of LD already accommodated. The maximum number of persons to be accommodated at Skills for Living (36 Forest Road) is two. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 36 Forest Road is a small home providing a service for two young adults with a learning disability and additional complex needs and behaviours. It is a semi-detached house in a road with similar houses and is situated near to the town of Hinckley and to a range of facilities. The house has two bedrooms, bathroom, an open plan lounge, dining area and kitchen. There is a pleasant garden to the rear of the house. High staffing ratios are provided, to meet the needs of the young people and to promote their independent living skills and community integration.
Annual Service Review Page 2 of 6 0 8 1 2 2 0 0 8 Current information about fee levels can be obtained from the registered manager. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at the previous Key Inspection Report and information that we have received or asked for from the service since the last Key Inspection. This included: The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gives us some numerical information about the service. Surveys sent out by the Commission to relatives of the people who live in the home, the staff who support them and outside professionals who work with them. We received three surveys from staff, one survey from a relative and one from an outside professional. Information about significant events in relation to people living in the home, which the registered manager (following their responsibilities under the Care Homes Regulations) inform the Commission of. These are called Notifications. What has this told us about the service? The relative who responded to our survey was very positive about the way that the service was meeting their relatives needs. They said that the service always respects their relatives dignity and supports them to live the life they choose. They also said the the service had responded appropriately to any concerns that they had raised. They made the following additional comments; There is a very good management team who work to a high standard. All staff are well trained and highly motivated. There is always someone available to speak to whenever necessary. Staff are all very thoughtful and very caring and very responsive to any changes in needs. The professional who responded to our survey was also very positive about the service provided saying that the service; Works in a person centered way. Has high level health action plans. Is pro-active in social inclusion and has developed many local links with the voluntary, statutory and private sector. The professional also praised the written information and documentation in the home. The AQAA was completed to a very high standard and gave comprehensive information about the service. It conveyed the commitment of the company to ensure that staff are trained to a high standard so that they can effectively meet the needs of the people living at Forest Road. All three staff who responded to our survey said that they were given training relevant to their role, which helped them to meet the individual needs of people and kept them up to date with new ways of working. Staff also said that the manager met with them regularly to discuss how they are working and gave them good support, Skills for Living is a good company to work for. Annual Service Review Page 4 of 6 The AQAA also outlined the systems in place to make sure that people who live in the home are satisfied with the service and are able to make choices and decisions about their lives. A key part of this process is ensuring that staff have the necessary skills to communicate with people. Each person living at Forest Road has a communication passport which outlines the way that they prefer to communicate. If people living at Forest Road need to make a decision about their lives but cannot due to their needs, relatives, keyworkers and professionals meet to do this at a review or Best Interest Meeting. The professional and staff members who responded to our service both commented that the service provides really good health care support for the people living there. The AQQA informed us that each person has a comprehensive Health Action Plan that includes encouraging physical activity to promote a healthy heart and mental well being. What are we going to do as a result of this annual service review? The next inspection of this service will be based on the Fees and Frequency Regulations 2007 and the risk level of the service. We will have more information about this when the new registration and inspection system is confirmed under the Health and Social Care Act 2008. Annual Service Review Page 5 of 6 Reader Information
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