Inspection on 07/05/09 for South Wold Nursing Home
Also see our care home review for South Wold Nursing Home for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 7th May 2009.
CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The people live in comfortable accommodation. Each person is encouraged and supported to be independent and take part in meaningful activities. They are also offered choices about what they wish to do and to make decisions about how they spend their lives. Staff communicate well with them and respect their choices and decisions. People living in the home are cared for and supported by a caring, educated and committed team of staff. They are in turn lead by an experienced manager who is also one of the owners and has knowledge about management, the care and support for older people. There is a programme of education and training provided for staff, which ensures that staff know how to care and support the people who live at the home. The staff feel valued by the manager and feel part of a team to improve, help and support the people living in the home.
What has improved since the last inspection?
They have provided new carpets throughout the home as well as flooring in the toilets and dining room which the people told us they liked. They have provided more special beds which make it more comfortable for people in bed and safer for staff when attending to these people, bringing the total to 5. They have also provided more alternating pressure mattresses. They have replaced the fridge and microwave in the kitchen. They have also provided a new washing machine which has improved the way clothes are washed.
What the care home could do better:
The three requirements from the last key inspection had been addressed. There were no requirements as a result of this inspection. We discussed with the manager during the inspection that when he assesses people coming into the home he writes to each person to confirm they can meet their needs. We also discussed updating their complaints procedure to include our new name and the address and phone number of our Cambridge Regional Office. The manager agreed to act on these issues. We have recommended that the manager introduce a formal quality assurance system to include internal audits. We have also recommended that the manager consider reorganising management systems as we found some of the management records difficult to find.