Inspection on 25/06/09 for Tralee Rest Home
Also see our care home review for Tralee Rest Home for more information
This is the latest available inspection report for this service, carried out on 25th June 2009.
it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
Extracts from inspection reports are licensed from CQC, this page was updated on 26/11/2009.
Annual service review
Name of Service: Tralee Rest Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jo Griffiths Date of this annual service review: 2 5 0 6 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 38-40 Tankerton Road Whitstable Kent CT5 2AB 01227276307 01227264598 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Mrs Helen Cathrine Blackford Conditions of registration: Category(ies) : dementia Conditions of registration: Mr Baldev Krishan Sohal Number of places (if applicable): Under 65 Over 65 25 0 The maximum number of service users to be accommodated is 25. The registered person may provide the following category of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Dementia (DE). Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Tralee is registered to provide accommodation and personal care for 25 older people who have dementia. The premises are two older two-storey properties, which have been joined together and extended. There are a total of 23 bedrooms, which means that if full, two of the bedrooms would have to be used for shared occupancy. In practice, all of the service users have their own bedroom. Each bedroom has a private
Annual Service Review Page 2 of 6 New manager registered. wash hand basin and 11 of them also have a private toilet. There is a stair lift which runs up to the first floor and which means that service users have step free access to all parts of the internal accommodation. The premises are fitted with a call bell system which is designed to help service users call for assistance should it be needed. The Service is set back a little from one of the main roads into Whitstable. To the rear of the property, there is an enclosed garden. The nearest shops are about one half of one mile away. The fees for the service at the time of the last key inspection ranged from £377 to £450 per week. Information on the Homes services are detailed in the Statement of Purpose and Service User Guide. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. People using the service always tell us that they are happy with the support they receive and everyone knows how to make a complaint if they need to. The home has told us that they have not received any complaints and there have been no complaints or concerns received about the service by the Care Quality Commission. The manager told us, in the AQAA, that person centred planning is now being used in a more structured way to help people plan their lives and activities. More information is being provided to service users and relatives about the activities available in the home. Some areas of the home have been redecorated and the manager plans to purchase new garden furniture so that people can enjoy the garden in the summer. The manager has also told us that there are now more staff in the home with an NVQ and that the supervision arrangements for staff have improved. Nutrition training is being planned for some staff in the home. The home continues to let us know about important things that have happened since our last key inspection and they have shown that they have managed issues well. They Annual Service Review Page 4 of 6 work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 26th June 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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