Inspection on 04/03/10 for 15 Bramble Close
Also see our care home review for 15 Bramble Close for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 4th March 2010.
CQC found this care home to be providing an Excellent service.
The inspector found no outstanding requirements from the previous inspection report, but made 2 statutory requirements (actions the home must comply with) as a result of this inspection.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The home has a very relaxed and homely environment that enables residents to feel it is their own home. The home is well decorated and well maintained and is wheelchair accessible throughout and in the garden. The current residents have low dependency needs. Staff encourage them to make their own choices as part of a flexible lifestyle and to reach their optimum level of independence in preparation for their transfer back into the community. Residents are supported to take ownership and control in all aspects of their lives. Care plans are person centred and regularly reviewed in full consultation with residents. Staff respect residents` privacy and dignity when providing personal care and ensure they have good access to healthcare. There is good provision of aids and equipment that is well maintained. Staffing levels are appropriate for residents` care needs with additional staff employed for residents` activities/appointments. Staff work well as a team, sharing information and knowledge. Recruitment processes are robust with the required checks obtained prior to appointment provided. There is a low staff turnover meaning residents are cared for by staff who know them. Communication is good with regular staff supervision and annual appraisals provided.
What has improved since the last inspection?
Two tenants have been successfully moved into alternative accommodation of their choice. Staff support has been increased by providing more training, supervision and staff meetings. Links with other professionals and housing providers have been improved to increase opportunities and quality of life for tenants. A cooking group and gardening group have been started and residents` meetings have commenced. Various strategies have been established to improve procedures around complaints and protection. More robust monitoring has been undertaken to ensure that health and safety checks on equipment and fittings are completed as required.
What the care home could do better:
The arrangements for storage were inadequate. The main bathroom was very cluttered with items of equipment and furniture that obstructed residents to easily access the bathroom. The laundry was very small with no space for sorting clothing. There were no door locks on residents` rooms. There were no foot operated bins for disposal of clinical waste. Notification of deaths, illness and other events had not been submitted to the Commission and there were no reports from visits by the Registered Provider available for inspection. The quality assurance programme needs further development to include more internal audits and to produce an annual plan for the home.