Inspection on 04/06/09 for 34 Pedmore Walk
Also see our care home review for 34 Pedmore Walk for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 4th June 2009.
CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The service continues to review its systems for assessing people`s needs to ensure detailed care plans are produced. It has maintained good working relationships with health care agencies to ensure people`s physical and emotional needs are met. People are supported with their personal care needs in the way they prefer and provided with opportunities to take part in activities and maintain their relationships with family and friends. There well being and safety is protected by the service`s policies, procedures and practice. The service continues to be run by a competent and experienced manager and good arrangements are made to for people to be supported by a trained and competent staff team.
What has improved since the last inspection?
The service has continued to develop its care planning formats and review risk assessments to ensure people receive the care and support they require safely and, wherever possible, maintain their independence. The medication procedures have been reviewed and improved systems for monitoring and auditing different aspects of people`s medication have been introduced to ensure it is being managed appropriately.
What the care home could do better:
The service has continued with its programme of re-decoration and refurbishment. However, the building does not fully meet all the needs of the people who live here and would benefit form a more suitable building being identified. The records to show instructions for applying creams/ointments have been followed should be completed on each occasion. This will ensure people are confident the service is fully meeting all their health care needs. Staff records should include all training they have undertaken so people can be fully confident their individual needs are being met by a well-informed and competent staff team. Staffing levels should be monitored and revised where applicable to ensure people`s needs and preferences can be met at all times. The service regular monitors its own performance and provides opportunities for people to express their views. However, it needs to address the shortfalls in its quality assurance system to be able to fully demonstrate people`s views are listened to and acted on.