Inspecting for better lives Random inspection report
Care homes for adults (18-65 years)
Name: Address: Azalea House 2 69 Winifred Road Bedford Bedfordshire MK40 4EP The quality rating for this care home is: The rating was made on: one star adequate service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Ann Wiseman Date: 2 4 1 0 2 0 0 8 Information about the care home
Name of care home: Address: Azalea House 2 69 Winifred Road Bedford Bedfordshire MK40 4EP 01234342215 01234342215 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Minster Pathways Limited care home 3 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 learning disability mental disorder, excluding learning disability or dementia 3 3 Over 65 0 0 Conditions of registration: Date of last inspection Brief description of the care home Azalea 1 and 2 are two privately owned care homes adjacent to each other and are situated in a residential street on the west side of Bedford. They share the same manager, house 1 is registered for four people and House 2 has three people who have a diagnosis of learning disabilities and mental health needs. The aim of the service is to offer appropriate support to the people living in the home, including personal development and maintaining their independence skills. The house is a domestic property and offers single bedrooms to everyone living there. Each house has a rear garden and there is a common office located in an extension in one of the back gardens. The house is located approximately one mile from the town centre and within walking distance of local shops, pubs and transport links. The fee quoted by the manager was in the range of £700-£1300. Care Homes for Adults (18-65 years)
Page 2 of 8 Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
We carried out this random inspection because we were alerted by the Health Care Commission that the service may have people living there that were not within their registration categories. The Healthcare Commission had been contacted by someone who wanted to remain anonymous who said they thought the home accepted people for admission who were detained under section three of the Mental Health Act 1983 and that some people were receiving nursing care. Any establishment in which treatment or nursing (or both) are provided for people liable to be detained under the Mental Health Act 1983 is required to be registered with the Healthcare Commission. We decided that the quickest way to find out if these accusations were true was by visiting the home and checking the files and talking to the manager. The inspection was unannounced. When we arrived the manager was on duty and made herself available to give us the information we asked for and answer our questions. We stayed at the home for two and a half hours. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action 1 13 16(2)(m) The registered manager 29/08/2008 must explore and make further improvements to develop individual specific activity plans that meet their lifestyle needs. 2 17 13 (5) The registered manager 29/08/2008 must take advice from the nutritional specialist to provide appropriate diet plan for people with special needs. The registered manager must ensure that the medication receipt, storage, administration, stock, and returns are in order and appropriate records are maintained to avoid any potential confusion or medication errors. 15/08/2008 3 20 13 (2) 4 23 13 (6) The registered manger must 15/08/2008 make timely referrals to the safeguarding team of the social services to ensure the people are protected always. 5 34 19 The registered manager must ensure that all staff recruitment checks and 15/08/2008 Care Homes for Adults (18-65 years) Page 5 of 8 records are upto date and are held on their files. Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2008) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
