Inspection on 13/10/09 for Castle Park
Also see our care home review for Castle Park for more information
This inspection was carried out on 13th October 2009.
CQC found this care home to be providing an Adequate service.
The inspector found no outstanding requirements from the previous inspection report, but made 6 statutory requirements (actions the home must comply with) as a result of this inspection.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
People told us that they got on well with staff and that staff were respectful towards them. People told us there were plenty of activities they could take part in. People told us they were happy with the procedures for raising complaints. Staff were well trained and knowledgeable about how to keep people safe, this meant that people were protected at the home and had their rights upheld.
What has improved since the last inspection?
This is the first Inspection under the new ownership.
What the care home could do better:
Not everyone had a care plan and risk assessments in place, this meant there was the potential for care needs to be overlooked. Not all the medication kept at the home had been accounted for in the records kept. This meant that potentially, one person had not received the medications they needed. People perceive there are shortfalls in staffing that impact on the care they receive. Staff have not all received the moving and handling training they need to keep people safe and some of the equipment they need to undertake safe moving and handling was broken. The number of qualified staff employed at the home did not allow sufficient management time for the development of the service. There had been delays in ensuring items of essential equipment such as hoists and the printer for the camera were repaired.