Inspection on 06/02/08 for Corner House Nursing Home
Also see our care home review for Corner House Nursing Home for more information
This inspection was carried out on 6th February 2008.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found no outstanding requirements from the previous inspection report, but made 15 statutory requirements (actions the home must comply with) as a result of this inspection.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Survey forms consistently spoke of the kind and caring nature of the staff, and their high level of commitment to providing good care for the clients. Meals are produced to a high standard, and provide a suitably varied and nutritious diet, with plenty of choice for clients.
What has improved since the last inspection?
The statement of purpose has been re-written, and now contains all the required information. The service users` guide has been written in a format which can be used for prospective clients. It is written in simple sentences, with symbols (or "widgets") above each word or phrase. There has been considerable work on improving the support plans, putting them into a new format, and ensuring that the required information is included. This work is ongoing. A photographic record is being compiled for each client, showing their preferred activities, foods, friends etc. These can be used to communicate with them on a one to one level, and also to verify what they are asking for. A photographic record of menus is being compiled, to try to enable clients to choose their preferred meal options.
What the care home could do better:
Maintenance of the home is generally poor and there are many outstanding issues which need to be addressed. The premises do not provide a homely environment for the clients. The company has been assessing some of these matters already and have been arranging for valuations, and reports from Occupational Therapists, to be carried out. However, the issues remain unresolved and no information has been provided to CSCI about decisionmaking in regards to these. Some of the issues are as follows: · Hard " altro" flooring throughout the bedrooms, which looks very institutionalised. Old quarry tiles on bathroom floors and poor quality carpeting in some corridors. Damaged walls inside and outside the home. Bathrooms, which do not meet the needs of the clients and are a health and safety risk for staff to use. Broken equipment in the kitchen e.g. a broken fly screen which allows flies into the kitchen. This is a health risk. A hot water dispenser that needs repairing which means that clients have to wait longer for hot drinks. A large pile of rubbish left outside (which is unsightly and a health risk).DS0000026088.V357941.R01.S.doc Version 5.2 Page 7· · ··Corner House Nursing Home· ·Inadequate storage facilities, so that storage is currently in a client`s shared bedroom, and in the conservatory. A conservatory which cannot be used, as it would contravene the privacy of clients using the bathroom or bedroom which it backs on to.There is no garden area outside for clients, and insufficient communal space inside the home. There is no sensory room, or area where they could be quiet, apart from their own rooms. Staffing numbers of support staff are too low to enable clients to go where they want and to do what they want. One relative commented in a survey that the staff had "hoped to bring their relative to visit, but this had not yet been possible because of staffing problems." Insufficient training for staff in regards to understanding and working with clients with learning disability. Lack of regard for other legislation e.g. fire requirements given one year ago have not been met.