Random inspection report
Care homes for adults (18-65 years)
Name: Address: Dalmeny House 2 The Boulevard Sheringham Norfolk NR26 8LH three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Marilyn Fellingham Date: 0 2 0 6 2 0 0 9 Information about the care home
Name of care home: Address: Dalmeny House 2 The Boulevard Sheringham Norfolk NR26 8LH 01263822355 Telephone number: Fax number: Email address: Provider web address: dalmenyhouse@btconnect.com Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Dalmeny House Ltd care home 11 Number of places (if applicable): Under 65 Over 65 2 mental disorder, excluding learning disability or dementia Conditions of registration: Date of last inspection Brief description of the care home 11 Dalmeny House is a care home providing personal, therapeutic care and accommodation to eleven adults with mental disorders. It is owned by Mr Colin Simpson and Mrs Gillian Simpson. Whilst Gillian Simpson is the registered manager, Colin Simpson is also actively involved in running the care home. It is situated in the centre of the seaside town of Sheringham and is close to all local amenities, including shops, pubs, post office and public transport. The property is a large semi-detached Victorian house that offers accommodation on three floors. It has a large garden, patio and decking area. The home comprises of eleven single bedrooms and all are en suite. The home is well maintained throughout and provides good quality and comfortable accommodation. Care Homes for Adults (18-65 years) Page 2 of 6 What we found:
A visit was made to this home on June 4th 2009. The reason for this visit was to follow up a report from the service to inform us about an incident whereby a resident jumped off a cliff whilst on a trip with other residents. We found that no initial assessment of needs had been carried out for the resident who was involved in this incident; we did look at the admission process and records for three other residents all of whom had had initial assessments of needs carried out prior to living in the home. We noted that although the home had acknowledged that the resident who was involved in the incident was a high suicide risk no care plan had been put in place to prescribe care in relation to this risk. However we noted that the resident had care plans in place for for personal care, motivation and for his specific mental health diagnosis. The daily notes recorded that the resident had been very restless for a number of days before the incident, however no plan of care had been devised to suggest ways of handling their restlessness. It was also ascertained during this visit that the service had no policies or procedures in place for visits outside the home or for managing residents being taken on holidays. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 3 of 6 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 4 of 6 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 2 14 Prospective residents must be appropriately assessed prior to admission to the home. This will ensure that the service can meet the needs of the individuals. 23/06/2009 2 6 15 The care plan must contain detailed information about individuals care needs and risks. This will ensure that residents needs are met and risks addressed. 23/06/2009 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 42 Policies and procedures should be in place to promote the health and safety of residents outside the home and on group trips. Care Homes for Adults (18-65 years) Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
