Inspection on 28/02/06 for Easemore Road, 164b
Also see our care home review for Easemore Road, 164b for more information
This inspection was carried out on 28th February 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report. These are things the inspector asked to be changed, but found they had not done. The inspector also made 8 statutory requirements (actions the home must comply with) as a result of this inspection.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The home is welcoming and relaxed, and service users and staff relate well to each other. All service users go to college, work or a day placement, and have an increasingly varied programme of leisure activities. Staff are committed and caring, and keen to further develop the service with a person centred focus. Service users individuality is recognised, and each is involved in the daily routines within the home and encouraged to take part in decision making as far as they are able to do. There is evidence that the new manager is well organised in her work, leading the development of good care practice, and establishing and maintaining sound, effective records. Good progress has been made in addressing most matters previously needing attention.
What has improved since the last inspection?
After significant staffing changes, recent recruitment has been successful and there is now a stable staff group including three relief staff, who are developing together as a team. Only one vacancy now remains to be filled. The core team now includes two male staff, which has notably benefited the all male group of service users. Staff have begun to undertake training in person centred planning and introduce this approach into personal care recording, and health action plans are being established for all service users. Staff are booked to attend courses in total communication techniques and have set up communication boards for each service user. Service users are now planning holidays, with two going to Spain with staff and one holidaying with his parents, and staff are also aiming to help them look at opportunities for weekend breaks. A new resources manager is making improvements to the accommodation and facilities. The kitchen has been refurbished and redecorated with service users choosing the colour scheme, and on the day of inspection one service user had been shopping with staff for new garden equipment including outdoor games.
What the care home could do better:
While the staff team has worked on improving the information provided to service users, with amendments to reflect the organisational changes and provide more detailed information about the service, some details still need to be corrected, and the new documents still await implementation by the organisation.The information for service users must be accurate. A statement of purpose, service users guide and terms and conditions of residence must now be in place, which fully reflect the new organisation which has had responsibility for the home since April 2005. The problems with the boiler and central heating identified at the last inspection have received attention but not yet been resolved. It is essential this is now addressed promptly, fully and satisfactorily without further delay. Staff need to be suitably trained in matters such as adult protection, the needs of service users associated with ageing, and specialist care practice relating to service users with individual needs that may challenge the service. Arrangements need to be made to ensure staff records are available for inspection if required.