Inspection on 21/11/05 for Friary House
Also see our care home review for Friary House for more information
This inspection was carried out on 21st November 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Friary House has an established and stable staff team many of whom have worked at the home for several years. Staff worked well as a team and had developed good relationships with the residents and with each other. The registered manager is suitably qualified and with the support of the staff maintains a relaxed and homely atmosphere. All residents spoken with expressed a genuine fondness and appreciation for the work the staff did. A total of seven resident`s comment cards were received and all indicated that each person was satisfied with the level of personal care and two people specifically added personal comments "very well looked after, the staff and care has been excellent".
What has improved since the last inspection?
Since the last inspection Friary House has successfully been awarded The Investors in People award and credit must go to all the staff and management for this achievement. A comprehensive annual report has been submitted to the Commission. Information to complete this report was based on feedback and answers obtained from a series of questionnaires circulated to each resident. Topics of the questionnaires included: -catering, personal care / support, daily living, premises and management.
What the care home could do better:
Recruitment procedures must include the required information & documents as listed in Schedule 2 of the National Minimum Standards, Care Homes Regulations for each member of staff working in the home. Some parts of the premises are at present undergoing improvement and this programme of work must be completed without undue delay.