Inspection on 22/02/06 for Greenhill House - Leonard Cheshire Disability
Also see our care home review for Greenhill House - Leonard Cheshire Disability for more information
This inspection was carried out on 22nd February 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report. These are things the inspector asked to be changed, but found they had not done. The inspector also made 12 statutory requirements (actions the home must comply with) as a result of this inspection.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The staff continue to strive to offer a high standard of care to very dependent residents. Offer a warm, respectful and professional staff team. Health care needs are responded to promptly and monitoring of changing needs takes place. Specialist advice is sought when necessary. Residents are encouraged to participate in the activities available. This includes the use of the computers as well as the activities hut. Trips are arranged regularly. Residents are protected by the home`s policies and procedures for dealing with medicines.
What has improved since the last inspection?
The lounge carpet has been replaced on the nursing wing. The lift on the east wing has been repaired.
What the care home could do better:
Regain the person centred approach to all aspects of life within the home for the service users. For example: Consult with service users about the menus, and ensure that those who need assistance with their meals are treated with dignity, by assisting people individually. Service users should be provided with a choice of a hot meal at suppertime at the weekends. Ensure that all service users are consulted about life in the home through whatever means possible-regularly. Consult with service users when drawing up the care plan and reviewing it. Regain an inclusive and effective management structure to ensure that the home`s aims and objectives are being achieved. Meet the Statement of Purpose and ensure that the Service User guide and complaints procedure are accessible so that service users are aware of their rights. Provide staff with regular structured supervision, which allows for them to develop professionally and feel supported. Hold regular staff meetings so that views can be aired, staff can be empowered and the manager demonstrate a consultative and inclusive approach. Ensure that all care staff work as one team so that the nursing and residential wings are covered as one unit. Accidents/incidents need to be audited. Any risks must be identified and actions recorded to reduce that risk.A more in depth review took place of the environment at this inspection. This confirmed that improvements could be made in some areas such as: Providing a second shower room on the nursing wing so that service users are able to utilise the additional facility without waiting for the one shower room to be available. Improving the homeliness of the home, for example the bathrooms and dining rooms. Considering an alternative route for the entrance to the home so that this does not cut through the residential lounge, detracting from the privacy and dignity of the residential service users. Some security also must be provided so that service users are protected from unwelcome visitors. There are no particular adaptations for those who are visually impaired. The home must provide those or not offer this as a speciality in their Statement of Purpose.