Inspection on 30/04/09 for Hare Lodge
Also see our care home review for Hare Lodge for more information
This inspection was carried out on 30th April 2009.
CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Random inspection report
Care homes for older people
Name: Address: Hare Lodge 57 Harebeating Drive Hailsham East Sussex BN27 1JE two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Suni Chotai Date: 3 0 0 4 2 0 0 9 Information about the care home
Name of care home: Address: Hare Lodge 57 Harebeating Drive Hailsham East Sussex BN27 1JE 01323849913 F/P01323849913 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Harebeating Care Company (Holdings) Ltd care home 32 Number of places (if applicable): Under 65 Over 65 0 dementia Conditions of registration: 32 The maximum number of service users to be accommodated is 32. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Dementia (DE). Date of last inspection Brief description of the care home Hare Lodge is a large, detached, purpose built care home situated in a residential area of Hailsham, approximately one mile from the town centre. Accommodation is provided on two floors and a shaft lift is available to assist those residents who may have mobility problems. The home is registered to accommodate up to 32 older people with a dementia type illness. The registered owners are the Harebeating Care Company. The home provides care and support to residents who are both privately funded and those who are funded by Social Services. The home?s fees as from 01
Care Homes for Older People Page 2 of 7 Brief description of the care home January 2007 range from #366.00 per person per week to #600.00 depending on the funding arrangements. Additional costs are charged for chiropody (approx #10) hairdressing (#5.00-#30), newspapers and dry cleaning at cost. The homes literature states that the aim of the home is to provide a high standard of personalised care and support in a homely and friendly environment which is geared to the needs of individual residents thus enabling those in the homes care to enjoy as much independence and dignity as their own condition will allow them. Care Homes for Older People Page 3 of 7 What we found:
The reason for this inspection was to assess compliance with the statutory requirement notice dated 19th February 2009. This notice related to medicine management concerns and therefore the pharmacist inspector visited the home. You were required by 07 March 2009: At this inspection we looked at Medicine administration record charts relating to dates after 7th March 2009. We looked at medicine ordering, receipt and disposal records. We found that receipts of medicines were recorded. We found that there was a newly implemented audit sheet signed at each medication time by the person who gave the medicines. This sheet incorporated a MAR chart check for complete and accurate records. We found that medicines ordering had been tightened so that people would not be left without their medication. There was one example where a person was left without medicine for three days. There was documented evidence to show that the service had chased up from the doctor and the supplying pharmacy for quick delivery of this item. In addition the service had made changes to their monthly medicine supply delivery day so that medicine are received and checked on a Thursday to allow Friday to follow up any shortfalls. Previously the delivery date was a Friday. All medicine on the charts checked were given as prescribed. We found that the Statutory requirement notice had been met and all necessary actions were taken to address the requirements of the notice. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
