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Inspection on 04/10/06 for Helena House
Also see our care home review for Helena House for more information
This inspection was carried out on 4th October 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report. These are things the inspector asked to be changed, but found they had not done. The inspector also made 6 statutory requirements (actions the home must comply with) as a result of this inspection.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Supports the current service users well. Provides a good standard of care to all the service users. Provides good opportunities for evening and weekend activities. Service users are involved in decision-making and their views are heard.
What has improved since the last inspection?
Opportunities for holidays based upon individual preferences. Implementing changes as a result of seeking service users` views.
What the care home could do better:
Improve the staff recruitment processes. Improve opportunities for staff training. Increase the number of bathrooms. Ensure that the system for safeguarding service users` monies is robust. Ensure all record keeping is organised and kept up to date.