Inspection on 03/08/09 for High View Oast Nursing Home
Also see our care home review for High View Oast Nursing Home for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 3rd August 2009.
CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The home is welcoming to new residents and visitors, and residents are assured their needs can be met before they are offered a place. Residents individual wishes and preferences are respected and documented in the care plans. Residents are encouraged to maintain there independence, but receive the help they need. The health care needs of residents are understood and there are safe systems in place for dealing with medication. Residents find the lifestyle and activities at the home match their expectations. Residents said the meals are very good, and they have the choice of eating in the dining room or their own rooms, or the garden, good weather permitting. Residents feel listened to and confident that any complaint they may have would be taken seriously and dealt with. Residents said they enjoy the views, and the attractive garden. They also said they liked their own rooms and felt the home was well kept. Residents spoke highly of the staff and said they are caring and supportive. Staff receive the training they need to fulfill their roles The processes of running the home are inclusive and open.
What has improved since the last inspection?
Wound care documentation is now more clear with one form being used for each wound, so that evaluation is clearer. Consent to having photographs of wounds is now sought. Documentation is in place for checking residents at risk of falling or getting out of bed unsupervised. The home has had refurbishment completed to the kitchen, 8 en-suite bathrooms have been fitted. The lounge has been redecorated, and a shower room has been installed in place of one of the bathrooms. Medication charts are now checked and signed by 2 nurses if a printed sheet is not available. New staff must now provide a full employment history on thier application forms, this helps better protect residents.
What the care home could do better:
The daily record is kept separately from the care plans and therefore the record does not directly relate to the care plan, activities records are also kept separately, making the records disjointed. The laundry walls should be easily washable and a designated hand washing basin is needed.