Random inspection report
Care homes for older people
Name: Address: Kingfisher Residential Care Home 43 - 45 Marshalls Road Raunds Wellingborough Northamptonshire NN9 6ET zero star poor service 14/01/2010 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Catherine Perrins Date: 0 1 0 4 2 0 1 0 Information about the care home
Name of care home: Address: Kingfisher Residential Care Home 43 - 45 Marshalls Road Raunds Wellingborough Northamptonshire NN9 6ET 01933623028 Telephone number: Fax number: Email address: Provider web address: kingfisher.r.h@hotmail.co.uk Name of registered provider(s): Name of registered manager (if applicable) Kingfisher Residential Home Limited Type of registration: Number of places registered: Conditions of registration: Category(ies) : care home 27 Number of places (if applicable): Under 65 Over 65 27 dementia Conditions of registration: 0 No one falling within category DE(E) should be admitted to The Ferns Care Home where there are 27 persons within the category of DE(E) already accommodated The 5 persons identified in correspondence dated 2nd December 2004 who fall within the category of OP may continue to be accommodated at The Ferns Date of last inspection Brief description of the care home Kingfisher Care Home is registered to provide personal care to 27 older people, most of who have needs relating to dementia. The home is privately owned and is situated in the market town of Raunds, Northamptonshire, close to a range of local amenities. The
Care Homes for Older People Page 2 of 7 1 4 0 1 2 0 1 0 Brief description of the care home home is on two floors and has a passenger lift and a stair lift. Single bedrooms and double rooms are provided, and there are four separate lounge/dining rooms. All of the roome are of domestic size. The homes statement of purpose and service user guide (which provides information on the range of facilities and services available at the home) is made available to prospective residents and their representatives. The range of fees as from 1st April 2009 is £355 to £381 per week. The actual fee is dependent on the persons assessed needs and the type of room occupied. Additional costs would include external services such as chiropody and hairdressing. Care Homes for Older People Page 3 of 7 What we found:
The purpose of this inspection visit was to check compliance with a statutory requirement notice which was served on 18th February, 2009. The statutory requirement notice was served as a result of breaches of the Care Homes Regulations 2001. Within the notice there were requirements which related to the checks that the home is required to carry out on all staff prior to them commencing employment in the home to ensure that they are suitable to work with older people. In order to check compliance with the requirements in the notice we needed to review the staff files and recruitment documentation for any staff members recruited after the timescale given in the notice. The date that the home were required to achieve compliance was 15th March, 2010. The acting manager confirmed that no staff had commenced employment at the home between 15th March, 2010 and the date of inspection. She stated that six new staff members had been recruited but that they had not commenced employment as the home is still awaiting some of their pre recruitment checks, such as their criminal records bureau checks, to be completed. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 37 The registered person must 28/02/2010 notify the Care Quality Commission of any incidents or occurrences as specified in regulation 37 of the Care Homes Regulations 2001. To ensure that notifiable incidents are monitored. 2 1 4 The information in the 30/04/2010 homes statement of purpose must be accurate and reflect the services and facilities offered by the home. To ensure that people receive the correct information about the home. 3 30 13 Staff must receive 28/02/2010 appropriate training before being involved in moving and handling of people who live in the home. To ensure the safety of all. Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
