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Inspection on 10/07/09 for Langdale View

Also see our care home review for Langdale View for more information

This inspection was carried out on 10th July 2009.

CQC found this care home to be providing an Good service.

The inspector found there to be outstanding requirements from the previous inspection report. These are things the inspector asked to be changed, but found they had not done. The inspector also made 2 statutory requirements (actions the home must comply with) as a result of this inspection.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

What the care home does well

There was a homely atmosphere and people living there appeared relaxed. The acting manager had a good knowledge and understanding of peoples needs and had taken steps to improve communication for people living at the home. There was a range of recreational activities available that met the needs of people living at the home. Staff recruitment procedures ensured that people working at the home were suitable to do so and this minimized the risk of harm for people working there.

What the care home could do better:

Staff must receive the training they require to meet the specialist needs of people living at the home and must also receive training regarding safeguarding policies and procedures and protecting people from harm.

Random inspection report Care homes for older people Name: Address: Langdale View 590 Gypsy Lane Leicester Leicestershire LE5 0TB two star good service 01/04/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Debbie Williams Date: 1 0 0 7 2 0 0 9 Information about the care home Name of care home: Address: Langdale View 590 Gypsy Lane Leicester Leicestershire LE5 0TB 01162762186 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Yasmin Kassam,Neemat Kassam care home 34 Number of places (if applicable): Under 65 Over 65 0 34 dementia old age, not falling within any other category Conditions of registration: 34 0 The maximum number of service users who can be accommodated is: 34 The registered person may provide the following categories of service only: Care Home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home fall within the following categories: Old Age, not falling within any other category - Code OP Dementia - Code DE Date of last inspection Brief description of the care home Langdale View is registered to accomodate 34 older people and is also registered to accomodate people with dementia. The home is a converted older building on the outskirts of Leicester City. Accomodation is on three floors which can be accessed by a passenger lift. There are two lounges and a seperate dining room on the ground floor. 0 1 0 4 2 0 0 9 Care Homes for Older People Page 2 of 6 What we found: We visited the service on the 7th of July 2009 to look at staff recruitment and training records. We looked at twelve staff files and found that all relevant checks and references had been carried out. This is to ensure that staff employed at the home are suitable to do so and to keep people safe. At the time of this inspection, an acting manager was in post who was in the process of applying for registration with the Care Quality Commission. We looked at the staff training records and found that only two out of fifteen staff had received training regarding the safeguarding and protection of vulnerable adults and that only two staff had received training in caring for people with dementia. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 3 of 6 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action 1 9 13 The storage of controlled medicines must comply with the Misuse of drugs regulation (1971) and Safe Custody amendment (2007) This is to protect people who live in the home from harm. 30/04/2009 2 9 13 The storage of controlled medicines must comply with the Misuse of drugs regulation (1971) and Safe Custody amendment (2007) This is to ensure the safe storage of medication. 29/05/2009 Care Homes for Older People Page 4 of 6 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action 1 4 18 Staff must receive training in 30/10/2009 caring for people with dementia and the safe management of challenging behaviour. This is to ensure people have their needs met and are protected from harm. 2 18 13 Staff must receive training regarding safeguarding policies and procedures. This is to protect people living at the home from harm. 12/10/2009 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). 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