Inspection on 20/05/10 for Maple Lodge
Also see our care home review for Maple Lodge for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 20th May 2010.
CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The acting manager was supported on this visit by the registered manager. The managers confirmed that the health and safety training and checks were all completed The Quality Assurance feedback included: `Staff are friendly and cheerful` `Home is clean and warm` `Residents look well cared for` `Mum has `grown` with the company and kindness of professional staff. She is no longer lonely. Her sense of humour has returned and she is no longer anxious.` `I think the staff are fabulous with my Mum and I am pleased that she is in such good hands` `I am generally happy with my Fathers care and the staff are always happy`
What the care home could do better:
Some assessment documents had not been signed or dated by the assessor. Social care plans were not completed to demonstrate the input that was actually being given and some of which was evidenced on the day of the visit. Individual Maps of Life should be completed to demonstrate the persons past, likes and dislikes and hobbies etc which can then be incorporated in their social care plan. The manager would like to try and get relatives to be more involved if possible.