Inspection on 18/08/09 for McGowan Court
Also see our care home review for McGowan Court for more information
This inspection was carried out on 18th August 2009.
CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Random inspection report
Care homes for adults (18-65 years)
Name: Address: McGowan Court Commercial Road Byker Newcastle Upon Tyne Tyne & Wear NE6 2EH three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Suzanne McKean Date: 1 8 0 8 2 0 0 9 Information about the care home
Name of care home: Address: McGowan Court Commercial Road Byker Newcastle Upon Tyne Tyne & Wear NE6 2EH 01912765557 01912245985 roblambert@mentalhealthconcern.org www.mentalhealthconcern.org Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mental Health Concern care home 12 Number of places (if applicable): Under 65 Over 65 7 mental disorder, excluding learning disability or dementia Conditions of registration: Date of last inspection Brief description of the care home 5 McGowan Court is a 12 place care home with nursing. Providing care for adults with enduring mental health problems. Care in the home is provided by Registered Mental Nurses supported by care staff. The home is situated in Byker in the city of Newcastle upon Tyne close to local shops and good public transport links. The building is comprised of two six bedded houses over two floors which are linked by single storey central communal facilities. The philosophy of care in the home is to support the residents in their activities of daily living and to provide for their physical and mental health needs. On the day of the inspection there was 12 residents in occupation 6 male and 6 female. Fees in the home are £817 this does not include toiletries or hairdressing.
Care Homes for Adults (18-65 years) Page 2 of 7 Brief description of the care home Care Homes for Adults (18-65 years) Page 3 of 7 What we found:
The inspection visit was carried out over three hours and was unannounced. It involved discussion with the people living in the home, interviewing and speaking less formally to the staff and discussion with the manager. There was also a tour of the premises accompanied by the manager. During the visit the residents were observed participating in a number of activities of their choice and were going out for visits to the local shops or for social activities. They were complementary about the way they are supported to live their lives. They described a number of ways that they were encouraged to have active and fulfilled lives including going away for holidays. One resident is going to Spain for his annual holiday in October. The age range of the people living in the home is between 43 and 84 this presents a challenge to the staff to make sure that they are all supported in individual ways. However the way that the home offers person centered care addresses this. Since the last key inspection there has been significant of redecoration and refurbishment carried out. The kitchen areas are well decorated, equipped and well organised, they were clean and tidy during the visit. A number of bedrooms have been decorated and the residents were involved in choosing the colours, they are also consulted when choosing furnishings. The requirements that were made at the last key inspection on 18th June 2007 have been addressed. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
