This inspection was carried out on 1st April 2010.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Meadow View Nursing Home The quality rating for this care home is: The rating was made on: two star good service 2 7 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Rose Moffatt Date of this annual service review: 0 1 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Church Lane Calow Chesterfield Derbyshire S44 5AG 01246270235 F/P01246270235 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Enable Care & Home Support Limited Conditions of registration: Category(ies) : learning disability Conditions of registration: The maximum number of service users who can be accommodated is 26 The registered person may provide the following category of service only Care Home with nursing N To service users of the following gender Both Whose primary care needs on admission to the home are within the following category Learning Disability Code LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Meadow View is in the village of Calow, approximately three miles to the north east of Chesterfield within a residential area close to local amenities and public transport. The home provides nursing and personal care for up to twenty-four adults with moderate
Annual Service Review Page 2 of 6 Number of places (if applicable): Under 65 Over 65 26 0 2 7 0 1 2 0 0 9 to severe learning disabilities, some also having significant physical disabilities. The home comprises of four bungalows, each accommodating six residents. The bungalows are linked, although each has its own separate kitchen, lounge, dining, bathing and toilet facilities. They also have their own garden areas, which have seating provided. Single bedroom accommodation is provided throughout, with six bedrooms per bungalow. The home is fully accessible for wheelchair users. There are several transport vehicles, including wheelchair accessible vehicles. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. The AQAA contained clear, relevant information supported by a range of evidence. The AQAA let us know about changes made at the home, and where improvements are still needed. The data section was mostly completed, although there were a few gaps. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. We received surveys from 5 people in the home, all completed with help from staff. People told us they can always make decisions about what they do each day. They said they knew who to speak to if they were unhappy and most knew how to make a formal complaint. They told us the staff treated them well and listened to and acted on what they said. Comments included: I am looked after and very happy, nice new bedroom, staff are always friendly and kind, and, Its lovely here. We received surveys from 3 members of staff. They told us they usually had up to date information about the needs of people in the home. They said they had relevant training to help them to understand and meet peoples needs. They said there were usually enough staff to meet the individual needs of people in the home. Comments included:We like to think we meet the needs of our service users to the best of our ability, good working relationships between staff team, communication, particularly between service managers in the home, could be better, repairs sometimes have to be phoned in several times before they are acted on, and, better organisation is a priority at the moment. The home continues to let us know about things that have happened since our last key Annual Service Review Page 4 of 6 inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? The next inspection of this service will be based on the Fees and Frequency Regulations 2007 and the assessment of risk of the service. This will be further clarified when the new registration and inspection system under the Health and Social Care Act 2008 is confirmed. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
