Inspection on 20/06/07 for New Bassett House
Also see our care home review for New Bassett House for more information
This inspection was carried out on 20th June 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
New Bassett House provides a comfortable, homely, and relaxed environment for residents. Residents and relatives spoken with made positive comments about the home and staff. `highly recommended`, `staff are very kind, I`m very happy here`, `I have never regretted coming here`. The management team are seen as approachable and responsive. Communal areas of the home are comfortable and provide a range of areas for residents to use. The home was found to be generally well maintained and standards of cleanliness are high. The food was said to be `good`, a choice of meals is always offered, and meals are served in attractive dining areas. Staff spoken to were experienced, knowledgeable, enthusiastic and committed to the welfare of residents. There is a stable staff group who work well as a team. No new staff have been employed recently. Staff supervision takes place and training is given a high priority. All care staff are trained to NVQ level 2 and receive regular supervision.There is a thorough system for recruiting and training new staff and appropriate checks are carried out. There is a corporate complaints procedure, although most day to day difficulties are dealt with on an informal basis. Staff and managers are aware of safeguarding adults issues. There is an effective quality assurance programme that provides clear indications of where the home is doing well and what areas could be improved still further. The survey found that the staff and catering were rated as `good` or `excellent` by 94% of residents.
What has improved since the last inspection?
Some work has been undertaken to improve care planning documentation. The home are currently implementing the new computer based `Framework i` system which will be used by all Derbyshire County Council staff. A new sign has been installed at the entrance to the site. All managers have had medication training. The maintenance of staff records has improved. New fly screens have been put up in the kitchen. A new tumble dryer was purchased. Some electrical work has been carried out.
What the care home could do better:
The flagstones in areas outside the home are very uneven, and have not been maintained/replaced as required at the last inspection, nor has an environmental risk assessment been carried out on this area.