Random inspection report
Care homes for older people
Name: Address: Oakford Manor Nursing Home Newshaw Lane Hadfield Glossop Derbyshire SK13 2AJ zero star poor service 14/01/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Denise Clark Date: 1 7 0 6 2 0 0 9 Information about the care home
Name of care home: Address: Oakford Manor Nursing Home Newshaw Lane Hadfield Glossop Derbyshire SK13 2AJ 01457861117 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Rushcliffe Care Limited care home 50 Number of places (if applicable): Under 65 Over 65 50 0 old age, not falling within any other category physical disability Conditions of registration: 0 50 The maximum number of service users who can be accommodated is 50 The registered person may provide the following category of service only Care home with nursing code N To service users of the following gender Both Whose primary care needs on admission to the home are within the following categories Old Age, not falling within any other category code OP Physical disability code PD Date of last inspection Brief description of the care home Oakford Manor was purchased and registered by Rushcliffe Care Ltd. in October 2007 and the new manager, who was appointed soon afterwards, has completed her registration with CQC. The home was established by the previous owners for some years, and its registration for the care of 34 people with nursing and personal care
Care Homes for Older People Page 2 of 7 1 1 0 2 2 0 0 9 Brief description of the care home needs who are over 65 years of age or who have a substantial physical disability, has recently been inreased to 50. This is a modern purpose built home situated in Hadfield, near the town of Glossop. The home is on two floors with passenger lifts and staircase access, and its accommodation comprises of 32 single bedrooms (31 with en-suite) and 9 shared bedrooms (8 with en-suite). There are spacious lounge/dining rooms, and a range of small quiet areas throughout the building. The home has an activities coordinator who works with residents individually or in small groups to develop their interests and social activities. Support services are in place from local GPs and people are referred to other health support services on request or as required. Information about the service is provided in the Statement of Purpose and Service User Guide; the former is available upon request and people are given a copy of the latter when they move into the home. The current weekly fee for accommodation is in the range 344 to 596 pounds. Care Homes for Older People Page 3 of 7 What we found:
During this visit we looked at the way in which medicines are managed:Outstanding requirements concerning other areas of care were not inspected. We found that all medicines were safely stored and kept at the correct temperature. We checked all the controlled drugs in the home and found that stocks matched the records. We saw that medication charts were completed correctly and that the administration of peoples medicines was recorded. Charts clearly showed where medicines had been stopped or changed by the doctor. We found that new members of staff were being supported and supervised when administering medicines, and that medication training had been organised. We looked at the medicine policy and procedures and found that they described what happens in the home. We asked about arrangements for people to take their medicines with them if they are away from the home for more than a day, and noted that this section of the policy needed updating so as to follow good practice guidance. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 9 The section of the medicine policy on supplying medicines to people on leave from the home should be revised so that medicines are normally sent in the container supplied and labelled by the pharmacy. Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
