Inspecting for better lives Random inspection report
Care homes for adults (18-65 years)
Name: Address: Onkar Care Home 15 Portman Street Leicester Leicestershire LE4 6NZ The quality rating for this care home is: The rating was made on: zero star poor service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Ruth Wood Date: 0 8 1 0 2 0 0 8 Information about the care home
Name of care home: Address: Onkar Care Home 15 Portman Street Leicester Leicestershire LE4 6NZ 01162516443 01162246952 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Mr Harjap Singh Riyat care home 10 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 learning disability mental disorder, excluding learning disability or dementia physical disability 10 10 3 Over 65 0 0 0 Conditions of registration: Service user numbers: No one falling within category LD may be admitted into Onkar Care Home where there are 10 persons of category LD already accommodated within this home. Service user numbers: No one falling within category PD may be admitted into Onkar Care Home where there are 3 persons of category PD already accommodated within this home. Service user category: No person falling within category PD may be admitted to Onkar care home unless that person also falls within category LD - ie dual disability. To specify suitable facilities: The service users admitted to Onkar Care Home who fall within category PD may only be accommodated on the ground floor. Service user numbers: No one falling within category MD may be admitted into Onkar Care Home where there are 10 persons of category MD already accommodated within Care Homes for Adults (18-65 years)
Page 2 of 8 this home. Service user category: No person falling within category MD may be admitted to Onkar care home unless that person also falls within category LD - ie dual disability. No person to be admitted to Onkar Care Home in categories LD, PD or MD when 10 persons in total of these categories/combined categories are already accommodated in this home. Date of last inspection Brief description of the care home Onkar Care Home is registered to provide care for 10 adults with learning disabilities, all of whom may have additional mental health problems and three of whom may have a physical disability. The home is located in a residential area with easy access to public transport and the city of Leicester. The property consists of two floors and has ten single bedrooms all with en-suite facilities. There are a variety of aids and adaptations throughout the home based on residents assessed care needs. At the time of the inspection, fees ranged from approximately #329 to #751 per week. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
We made an unannounced visit to Onkar Care Home on Wednesday 8th October between 10:30 and 13:00. This was to monitor the response to requirements made at the key inspection on Thursday 2nd October, in relation to staffing and aspects of health and safety. We also looked at the general cleanliness of the home. The Draft Key Inspection Report has been issued and the quality rating of the home has been changed from good to poor. At the beginning of the inspection the new staff rota was still incomplete. The registered person has asked the registered provider from another home for advice (on an informal basis) on how to staff the home and structure the rota. After some discussion and guidance from the inspector the registered provided and acting manager produced a suitable rota. The rota showed three people on duty during the day until 10pm. At night there was one person sleeping in and one waking staff member. The rota showed that the night staff member had still not had a day off despite this being raised at the key inspection; this meant that they had worked at least 34 days without a break. Discussion with the acting manager and the registered provider appeared to resolve the situation. We were informed that an agency worker would cover the waking night duty and either the registered provider or manager would cover the sleep in duty at the home. It was emphasised that, given the personal care required by one female resident, that there should always be a female member of staff on duty at night. Two agency staff were on duty at the time of the inspection and confirmed that they had also worked at the home the previous day and were due to work at the home on subsequent days. Discussion was also held about the recruitment of new staff and the recruitment records for a new staff member were seen. This person was due to start work in the home when their name had been checked against the Protection of Vulnerable Adults Register. What the care home does well:
Records showed that the hoist used to transfer one person had been serviced on 6th October. All substances which could have been potentially dangerous to people living in the home had either been disposed of or appropriately placed in the medication cabinet. Some fire records were available for inspection showing the alarm systems had been tested regularly. The registered provider was still unable to produce a fire risk assessment for the home. However improvements in staffing levels during the day and at night mean that the immediate risk identified for one person living at the home (who requires two people to transfer them) is no longer a factor. En-suite areas in bedrooms were checked and these were now clean but one persons Care Homes for Adults (18-65 years)
Page 4 of 8 toilet was leaking. This was reported to the acting manager and the registered person. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
