Inspection on 08/11/07 for Osborne Cottage
Also see our care home review for Osborne Cottage for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 8th November 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
As at the last inspection it was noted the service performs well in the following areas: Moving into the home good assessments are carried out on individuals who may want to use the service. This gives assurance that the home is likely to meet their needs. Often people who move in for residential care have experienced the home as day care users. Health care and support personal plans, which are subject to regular review, provide evidence of the quality of care provided. Peoples` views taken during the sight visit and those expressed in the written surveys support the view that the home performs well in this area.Daily life and activities the evidence is that outcomes for people have improved in this area with the creation of more activities co-ordinators providing in increased choice, and more frequent trips out from the home. Management and leadership comments from service users both verbally and in the surveys were very positive. The manager is held in high regard, as are the staff. At the time of the inspection morale in the home was seen to be good.
What has improved since the last inspection?
The home has met all outstanding requirements from the last inspection and has made the following improvements: · · · · · · · · The home`s statement of purpose and the service user`s guide have been reviewed and updated. Improved monitoring of care plans with a clear review system in place. Refurbishment of the Dementia care wing. External improvement to the trellis and paintwork outside the main entrance. Replacement curtains and carpets in identified areas. A quality assurance audit system set up to monitor and review all areas of the care home enviroment. Increased the range of in-house training courses and training workshops for staff. Increased outings for all service users to twice each week.
What the care home could do better:
There were two areas identified as needing attention: · Plans for replacing old and stained divan beds and decorating the outside of the building must be produced and a copy supplied to the Commission. To ensure that the needs of people who use the service are consistently met staffing levels must be reviewed to increase numbers at weekends and evenings.·