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Inspection on 04/10/06 for Rela Goldhill Lodge

Also see our care home review for Rela Goldhill Lodge for more information

This inspection was carried out on 4th October 2006.

CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.

The inspector found no outstanding requirements from the previous inspection report, but made 2 statutory requirements (actions the home must comply with) as a result of this inspection.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

What the care home does well

Rela Goldhill lodge staff support the service users well to retain their independence. Offering choice is a priority for the staff team. Service users are encouraged to continue the lifestyle they had prior to moving into the home. The home provides a high standard of care and support to a group of service users with a range of complex needs. Service users benefit from an experienced and established team who work to ensure their personal care, social and emotional health needs are met. Service users live in a comfortable and homely environment and have their own rooms that are personalised to their taste. Service users have access a range of leisure activities that they said they really enjoy. If the food on the menu is not to their choice they are offered an alternative, or are able to take advantage of the many cafes and restaurants in Golders Green. The service users are protected and supported by the effective use of policies and procedures including medication systems, adult protection procedures, comprehensive environmental risk assessments and health and safety procedures.

What has improved since the last inspection?

Staff responsible for the administering of medication are now following the proper recording procedures, ensuring service users are not put at risk. Maintenance issues are being dealt with swiftly to ensure the safety of service users and visitors. Staff are now being sufficiently supported in the form of a structured supervision process on a regular basis.

What the care home could do better:

When new staff are recruited even if they have worked for Jewish Care before, there must be a structured induction programme set up for each individual. To ensure that the individuals are appropriately informed and trained to meet the needs of the service users they will be supporting. When the person responsible for testing fire equipment is absent, a suitably qualified person should continue to test and keep a record of the tests conducted in the care home, to ensure the health and safety of service users, staff and visitors to the home.

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