Inspection on 29/06/10 for Rosewood Residential Care Home
Also see our care home review for Rosewood Residential Care Home for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 29th June 2010.
CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The home has a friendly and caring atmosphere, and residents said that "they (i.e. the staff) are very good"; "I like it here"; and "everyone helps me" during the visit. The comments book includes many positive remarks from visitors, such as "what a lovely place this is! it is so good to see carers taking such good care of the residents". There are good systems in place for new residents coming into the home. This includes having the same staff to greet new residents on arrival who have been involved with their pre-admission assessments. Medication is well managed, with good procedures in place to prevent errors. The home provides a good range of outings and entertainments. Food is well managed and provides a nutritious diet.
What has improved since the last inspection?
Care planning has been improved since the last visit, and includes better risk assessments, and ongoing audits to ensure they are up to date. The home has a greater range of activities available. The complaints procedure has been developed into a new format which is easier for residents with dementia to understand. Improvements have been made to the environment, including new decor and soft furnishings in the main lounge and dining room; and an improved shower room. The home has developed a better staff induction programme, and improved staff training arrangements. Dementia care training is now delivered to all staff.
What the care home could do better:
Care plans have not been signed by residents or their designated relative or representative. It is important that care plans are agreed and are signed and dated appropriately. Care plan reviews should also be agreed. More evidence could be included in care plans to show the levels of mental capacity which residents have; and more information could be included about end of life preferences and wishes. The environment is looking worn in some areas and would benefit from further refurbishment. The flooring in the clean laundry room should be replaced soon. Our discussions with the Director of Care and the Head of Care during the visit gave us confidence to expect that these matters will be addressed, and so no requirements have been given.