Random inspection report
Care homes for adults (18-65 years)
Name: Address: Seahorses 8 Park Road Gorleston Gt Yarmouth Norfolk NR31 6EJ one star adequate service 03/03/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Debby Ames Date: 0 9 1 0 2 0 0 9 Information about the care home
Name of care home: Address: Seahorses 8 Park Road Gorleston Gt Yarmouth Norfolk NR31 6EJ 01493655731 F/P01493655731 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mr John Hallam,Mrs Gillian Rose Hallam care home 8 Number of places (if applicable): Under 65 Over 65 0 mental disorder, excluding learning disability or dementia Conditions of registration: 8 Huntingtons Disease and other Neurological Disorders Date of last inspection Brief description of the care home Seahorses is an older style, chalet bungalow that is run as a residential care home providing twenty-four hour nursing care to eight adults with Huntingtons Disease or other neurological disorders. All bedrooms are single, on the ground floor and contain a washbasin. People living at Seahorses have communal use of a bathroom, toilet, lounge and conservatory that contains the dining area. There is a well-kept garden to the rear of the property and roadside parking to the front. Qualified nurses are part of the staff team and the manager is also a qualified nurse. Seahorses is within walking distance of the sea front, close to healthcare facilities, local shops, hotels and
Care Homes for Adults (18-65 years) Page 2 of 7 0 3 0 3 2 0 0 9 Brief description of the care home pubs and has its own mini-bus. The current fees for living at the home are in the region of #1,250 per week and are calculated according to individual support needs. Care Homes for Adults (18-65 years) Page 3 of 7 What we found:
Neither the manager nor the provider were available at the time of this random inspection, so it was not possible to check the personnel files to establish whether full recruitment checks are being carried out now. However, a telephone conversation with the proprietor and the improvement plan that was submitted to the Commission confirmed that this is the case. The staff spoken to during the random inspection stated that they are not receiving regular and formal one-to-one supervision sessions, although they did confirm that they are all currently in the process of having appraisals with the manager. The staff spoken to also confirmed that they have recently sent out some Quality Assurance questionnaires and are in the process of completing some themselves, which indicates that a formal quality assurance process is currently in progress. In the absence of the manager it was also not possible to confirm whether she has recommenced the Registered Managers Award. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 36 18 Staff must receive formal supervision sessions on a regular basis. To ensure staff are supported and any concerns or issues may be discussed and addressed. 17/06/2009 2 37 10 The manager of Seahorses must resume and complete the Registered Managers Award. To ensure she is appropriately qualified, in line with the regulation. 17/06/2009 Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 36 18 Staff must receive regular and formal one-to-one supervision sessions. To ensure staff are supported and any concerns or issues may be discussed and addressed. 30/11/2009 2 37 10 The manager of Seahorses must resume and complete the Registered Managers Award. To ensure she is appropriately qualified, in line with the regulation. 30/11/2009 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
