Inspection on 23/09/09 for Southside

This inspection was carried out on 23rd September 2009.

CQC found this care home to be providing an Good service.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

Other inspections for this house

Southside 05/07/07

Extracts from inspection reports are licensed from CQC, this page was updated on 15/11/2009.

Annual service review Name of Service: Southside The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jill Brown Date of this annual service review: 2 3 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service Address of service: 1651 - 1653 Stratford Road Hall Green Birmingham B28 9JB 01217448811 Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : dementia Conditions of registration: Mrs Janet Wyatt Number of places (if applicable): Under 65 Over 65 7 0 The maximum number of service users to be accommodated is 7. The Registered Person may provide personal care and accommodation for service users of both sexes whose primary care needs on admission to the home are within the following categories: Dementia (DE) Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: There is no registered manager for this service in post. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Southside is situated on the Stratford road, Hall Green, a short distance away from local shops where there is a good range of local facilities. The home has been converted to one large detached house and is set back behind a parking area for up to 5 cars. The main entrance to the home is accessible and suitable for wheelchair users. There is no passenger lift to where the first floor bedrooms can be accessed, but there is space for a lift to be fitted in the future; the second floor is living accommodation and can only be accessed by a lockable facility. There is a garden to the rear of the property, trees, shrubs and flowers that are well maintained, surround the garden. Annual Service Review Page 2 of 6 The home caters for up to seven people with working age dementia. The bedrooms sizes exceed the minimum standards and all are decorated in individual colours and well furnished. There is a kitchenette and dining/sitting room, a conservatory/lounge shared by the people living at the home. There is egress from the home into the rear garden. Southside is a specialist care home that provides care for adults of working age with dementia. A flexible service is provided which caters for individual requirements, such as help or supervision with all aspects of daily living. Although people may be physically fit and active, they may require help with personal care tasks. Activity and stimulation therapies are provided on a one-to-one basis so that residents can participate in sensory stimulation and discussion with people that are trained to undertake these sessions. Information about the fees for this home can be obtained from the service. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met the people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service and told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous annual service review. We also sent surveys to peoples relatives or representatives. What has this told us about the service? We last undertook a key inspection on 21 June 2007 where the home was judged to be providing a good service. We did an annual service review on 12 October 2008 where this remained a good service. The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We had intended to undertake a key inspection however we are aware that the service has had major alterations and is making application to register some more places. This will mean that the service will have a site visit and that a key inspection visit will be taking place within six months of that application being approved. We are also aware that the home is without a registered manager. The service provider is aware that a registered manager is required. We have received no complaints about this service and we have received no notifications to tell us of incidents or accidents in the home. The homes AQAA tells us that that they have not received any complaints but recognise that the building works have caused some disruption. It also tells us all of the residents have been with them 2 years and during that time none have been physically ill or hospitalised. People using the service were not able to complete surveys but we received surveys from 5 relatives and they told us:It provides a nice homely atmosphere and the care staff take residents out which (they) enjoy. Residents do different activities and go on holidays. They cope with difficulties that arise from service users (health problems) well. They keep the property clean and looking nice. Annual Service Review Page 4 of 6 We were also told from 2 relatives that they wanted to have more communication from the home about their relatives health and well being. One relative wanted to be informed about medication, mood or behaviour changes another wanted more detailed information other than their relative is fine. The information we have received suggests the home still provides good outcomes for people that live there. What are we going to do as a result of this annual service review? We will do a key inspection by 21 June 2010 this may be brought forward to meet timescales of within 6 months after the new places at the home have been registered. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. 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