Random inspection report
Care homes for adults (18-65 years)
Name: Address: Sovereign Court Newbiggin Lane Westerhope Newcastle Upon Tyne Tyne & Wear NE5 1NA two star good service 27/11/2008 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Allan Helmrich Date: 0 1 1 0 2 0 0 9 Information about the care home
Name of care home: Address: Sovereign Court Newbiggin Lane Westerhope Newcastle Upon Tyne Tyne & Wear NE5 1NA 01912716151 01912716151 noemail Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mrs Jennifer Houghton care home 12 Number of places (if applicable): Under 65 Over 65 0 mental disorder, excluding learning disability or dementia Conditions of registration: 12 The Home may continue to accommodate one named person over the age of 65 years in the category of mental disorder MD(E) The home may not admit any person under the age of 40, or over the age of 65, without the prior agreement of the CSCI. The home may not take any emergency admissions without the agreement of the CSCI. Date of last inspection Brief description of the care home This is a purpose-built care home that opened for persons with acquired brain injury and Huntingtons syndrome, aged between 40 and 65 years. It is a single storey building, with twelve single bedrooms, all ensuite, lounge, smoking lounge and dining room. It is situated on the outskirts of Newcastle upon Tyne, on a bus route, and fairly
Care Homes for Adults (18-65 years) Page 2 of 7 2 7 1 1 2 0 0 8 Brief description of the care home close to local shops. The statement of purpose and service user guide is being updated and the recent inspection report was available at the front entrance. Care Homes for Adults (18-65 years) Page 3 of 7 What we found:
This inspection was carried out following some concerns raised about the service. We received information from people that told us they have concerns about the medication systems, the provision of personal care, the handling of peoples personal monies and the quality of management in the home. An inspector visited the home unannounced on 1st October 2009. Time was spent talking with the senior care worker on duty. Interactions between support staff and people living at the home were observed, the medication system was reviewed and personal finances were checked. The manager was not on duty during the inspection. We found some standards have deteriorated at the home so we will do a key inspection in the near future to review the service provision. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 20 13 The manager must ensure 30/10/2009 that a robust system is in place for the recording, handling and safe keeping of medicines received into the home. The promotes and maintains the well being of people in the home. Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 29 The manager should ensure that all monies held for people in the home can be audited and that any charges made such as for transport are clearly identified. Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
