Inspection on 14/05/09 for Sunnymeade
Also see our care home review for Sunnymeade for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 14th May 2009.
CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
From all sources there were positive comments about the kindness and care that people received from the staff. When asked what the home does well one person wrote"Good food, very pleasant care and helpful staff who always try to do their best for you. Happy laughter is always near the surface." Another person wrote "rooms are warm, meals good staff helpful. Excellent all round." Pre-admission assessments are carried out promptly by the manager or deputy. Information from other health professionals is taken into consideration. People received planned care as the care planning system continues to develop. People have received training in the use of the computer system and staff spoken to during the inspection felt confident about its use. There was evidence that the home works well with other health professionals to meet peoples needs. A comment in the home survey said they were "extremely good at working with professionals to ensure peoples needs are met. Advice is always welcomed and actioned." People are encouraged and supported to enjoy life in the home whenever possible. Individual choice in how people spend their day is promoted. There is a newsletter that offers a range of social events and entertainments. Family and friends are welcomed into the home at any time. People are offered a choice of appetising and nutritious food. There are opportunities for people to be involved in the menu preparation through the "food tasting" offered every third month by the cook. People were clear about how to complain and although few people had complained they felt sure that they would be able to raise any issues with the manager or staff. Whilst the environment provides some challenges overall the home is a pleasant place to live. There has been a new bathroom installed in Kingfisher Unit. Rooms have been decorated and up-graded and new flooring has been laid. The gardens around the home are accessible and very pleasant offering people the opportunity to enjoy fresh air, plants and wildlife. The home is clean and comfortable. There is a robust staff recruitment and training programme. The home is run in the best interests of people who live in the home. The management team are well qualified and very experienced. There is a programme of planned maintenance and health and safety checks. The home is supported by the area manager and corporate services of Somerset Care which ensures policies are kept up to date and training and support is available across a wide range of areas.
What has improved since the last inspection?
The home has addressed the requirements and recommendations made at the last inspection. Care plans were seen to be reviewed and up-dated. All chemicals seen were stored safely. The Statement of Purpose had been up-dated. The staffing in the home has been reviewed and improved with additional staff hours. The home is clean and pleasant in all areas. Medication storage and administration is safe and complied with good practise. The kitchen ceiling had been repainted.
What the care home could do better:
Some areas of the building are not now suitable for most people who would come to live in the home. The home acknowledges this and some rooms remain empty. There is funding available and consultation is underway to make substantial improvements. There were very few negative comments about the service at all. One person said that sometimes there could be a delay in answering call bells if staff were busy and another person said thye would like more baths.