Inspection on 10/08/09 for Sussexdown
Also see our care home review for Sussexdown for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 10th August 2009.
CQC found this care home to be providing an Good service.
The inspector found no outstanding requirements from the previous inspection report, but made 1 statutory requirements (actions the home must comply with) as a result of this inspection.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
People are assessed prior to admission. Care needs are assessed, kept under review and met. There is an excellent range of activities in the home. There is effective communication with residents, relatives and friends. There is weekly publication of the activities programme and menus. People confirmed that they have a choice of good food. Complaints are listened to and acted on. The home is well managed in the best interests of people whho use the service.
What has improved since the last inspection?
A bi monthly newsletter has been introduced. Staff supervision and a keyworker system have been introduced. Additional staff have been recruited reducing the reliance on agency staff.
What the care home could do better:
The newly appointed catering manager intends to further improve the menus and catering provision. She will also ensure that kitchen staff wear correct clothing and will implement a cleaning schedule. The home needs to work towards meeting all requirements from the last environmental health authority inspection