This inspection was carried out on 12th February 2010.
CQC found this care home to be providing an Adequate service.
The inspector found no outstanding requirements from the previous inspection report,
but made 2 statutory requirements (actions the home must comply with) as a result of this inspection.
Random inspection report
Care homes for older people
Name: Address: Tapton Court Nursing Home 63 Tapton Crescent Road Crosspool Sheffield South Yorkshire S10 5DB one star adequate service 06/04/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Sue Turner Date: 1 2 0 2 2 0 1 0 Information about the care home
Name of care home: Address: Tapton Court Nursing Home 63 Tapton Crescent Road Crosspool Sheffield South Yorkshire S10 5DB 01142660648 01142661345 care@amocura.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Eleanor Pearl Hallam Type of registration: Number of places registered: Conditions of registration: Category(ies) : Amocura Limited care home 69 Number of places (if applicable): Under 65 Over 65 69 dementia Conditions of registration: 0 The service can admit service users between the age of 60-65 years provided that their care needs can be met. Date of last inspection Brief description of the care home Tapton Court is a purpose built home situated in the Crosspool area of Sheffield, which was first registered in 1996. Nursing and residential care is provided for up to 69 older people of both sexes with mental health problems. The home is a two-storey building with a passenger lift, and is fully accessible. Communal lounges and dining rooms are situated on each floor. All of the bedrooms are single, and all are provided with ensuite toilet facilities. Sufficient bathing facilities are in place. A central commercial type kitchen and laundry serve the home. A car park is available. There is easy access to
Care Homes for Older People Page 2 of 9 0 6 0 4 2 0 0 9 Brief description of the care home local facilities, such as shopping centres, public houses and bus routes. Information about the home is provided to people. Copies of the most recent inspection report, and statement of purpose, are available from the home. The scale of charges ranges from £377.00 to £519.30. Care Homes for Older People Page 3 of 9 What we found:
This random unannounced inspection was carried out following information we received from the serious incident meeting that was held by Sheffield Local Authority. The serious incident meeting was arranged so that two incidents that were of an adult safeguarding nature could be discussed with all relevant people. Sue Turner, Regulation Inspector carried out the visit. The site visit started at 11:40 and finished at 14:30. Maureen French, Managing Director of Amocura and Jackie Spiro, Area Manager, currently acting manager at Tapton Court were present throughout the inspection. Verbal feedback was given to Maureen French and Jackie Spiro at the end of the site visit. Following the visit from Sheffield contracting officers on 8th February 2010, the homes acting manager had been asked to provide an action plan, by 11th February 2010, detailing the actions they were taking in regard to staff training, staff recruitment procedures and staff supervision. The action plan was also to include other information concerning the environment, accident and incident information, care plans, communication and management of the home. We asked for information about the action taken in response to unsafe recruitment practises, particularly the information received on Criminal Records Bureau (CRB) checks. We found that the managers were in the process of undertaking remedial action to ensure that recruitment procedures were safe. We saw that the company had clear policies and procedures in relation to the recruitment of staff. However these policies and procedures had not been fully carried out. The managing director and acting manager confirmed to us that the companys recruitment policies and procedures had been updated. This meant that, in future when a person was employed at the home, the company auditor would check out the full recruitment procedure, carried out by the manager, so that they could be assured that no gaps had been left. The managing director and acting manager were in full agreement that due to the inconsistencies found in staff recruitment procedures, all staff files required auditing. Where gaps or inconsistencies were found, the managers said they would be taking prompt and appropriate action. The statutory requirements issued at the last key inspection were not checked at this inspection. These will be checked at the next key inspection. What the care home does well: What they could do better:
So that people living in the home are protected, there should be a system in place that
Care Homes for Older People Page 4 of 9 makes sure that full and safe recruitment procedures are maintained. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 9 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 9 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action 1 29 19 An action plan must be 15/02/2010 provided that notifies us of the actions taken to ensure that full and safe recruitment procedures have been adhered to. So that people are kept safe. Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 29 19 There must be a system in place that makes sure that full and safe recruitment procedures are maintained. So that people are kept safe. 22/03/2010 2 33 13 There must be a system in place that ensures company policies and procedures are being adhered to. So that people are kept safe. 22/03/2010 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 29 At staff recruitment, when an ISA, is returned that is not clear, a risk assessment should be carried out. This will
Page 7 of 9 Care Homes for Older People Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations evidence that consideration has been given to any potential risk involved with employing the person. Care Homes for Older People Page 8 of 9 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
