Inspection on 09/02/09 for The Beacon
Also see our care home review for The Beacon for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 9th February 2009.
CSCI found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The service provides a very good programme of intermediate care enabling people to maximise their independence where possible, the results are very positive with the majority of individuals discharged to their own homes. One person commented in their survey `Having had a stroke and later a broken hip, I must praise the staff for all the hard work they have put in helping me to walk again. At times I thought it may never happen`. An effective staff team meet the needs of the people using the service. There is evidence of a close and positive working relationship between the home`s staff and healthcare professionals. There is a person centred approach to all care planning and the therapy programmes are targeted to meet people`s individual needs. The team review and record people`s progress on a weekly basis which also supports effective discharge planning. The staff records show people`s needs are met by staff who are trained and qualified. On the day of the visit people were observed being treated with dignity and having their wishes respected. One person said `The staff are all wonderful, I can`t praise them enough` and another said `they look after us really well`. Ancillary staff are employed to provide catering, domestic, laundry and administrative tasks at the home. This enables care staff to concentrate on personal, physical and emotional care with people who use the service. Meal provision at the home is good. People are offered a variety of choices at every mealtime and special diets are catered for. One person commented `The meals are lovely, the cook comes to see us and asks what we want each day`. The home provides a very clean, pleasant and well maintained environment for people to live in. The home is well equipped to maximise people`s independence. It has a friendly and homely feel and people told us they were very comfortable, which was observed during the visit. The home is well managed and the quality assurance systems in place give people the opportunity to affect the way in which the home operates. There are effective health and safety measures in place that protect people who use the service and others from harm. Staff recruitment and selection practices are robust and protect people who live in the home from harm by ensuring that only people who are considered safe to work with vulnerable people are employed.
What has improved since the last inspection?
This is the home`s first inspection under the new registration.
What the care home could do better:
They should make sure all staff files contain the relevant training certificates to evidence the courses the staff member has attended. A more user- friendly quality assurance report could be provided which more clearly describes the changes made from all the consultation with people and the direction the service is going and the improvements the service is planning to make over the next twelve months. The manager should make sure that copies of all reports made by the responsible individual following the monthly visits to the service are held in the home.