Inspection on 12/04/10 for Wilkinson Park Residential Care Centre
Also see our care home review for Wilkinson Park Residential Care Centre for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 12th April 2010.
CQC found this care home to be providing an Good service.
The inspector found no outstanding requirements from the previous inspection report, but made 1 statutory requirements (actions the home must comply with) as a result of this inspection.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Peoples` needs are assessed before they move into Wilkinson Park to make sure that their needs can be met. Individual plans are in place for people receiving the service and these provide basic information about their needs and there is evidence from talking to people some good work is going on to provide an individualised service. Good general risk assessments are in place at Wilkinson Park. People have regular meetings with their keyworker and they are able to discuss their wishes, choices and personal goals. There are regular meetings of the people living at Wilkinson Park when they are encouraged to put forward their views about all aspects of the service. Educational, occupation and social activities are very well organised and planned to suit the needs of the people using the service. The people using the service enjoy the varied programme that suits their interests and abilities. People are consulted about their preferences. The food is well cooked and presented taking account of individuals` tastes and healthy eating is being promoted. The systems in place for managing medicines protect people living at Wilkinson Park. People know about the complaints procedure and feel able to put forward their views and are confident these will be taken seriously. Wilkinson Park provides spacious recreational areas that suit the needs of the people living there. The grounds are well kept and people have opportunities to enjoy the rural lifestyle. Each person has his own room and this is personalised to suit his individual interests and taste. Good levels of staff are available to support people in their daily lives. Recruitment practices and procedures are clear and protect people using the service.
What has improved since the last inspection?
Before admission an individual assessment is carried out and the information used to prepare an individual plan. This means that the service knows they can meet the needs of the individual. Each person has an individual plan that includes basic information about their needs. Staff recognise the need to further improve and develop the plans to show the support being provided to people and how plans are reviewed and updated.General risk assessments are available for each person that contain good information about how these risks are managed. The manager is in the process of reviewing policies, procedures and practices including the quality assessment process, but this work is not yet completed.
What the care home could do better:
Peoples` plans require further work to reflect the personal support needs of individuals are identified within them. People are supported to enjoy a good lifestyle, but plans do not always reflect this. Risk assessments need to more personalised to ensure that individual risks are clearly identified and minimised to safeguard people living in the home. Safeguarding training must be provided for all staff to ensure that people living in the home are protected. A planned programme of redecoration, renewal and maintenance should be drawn up to identify priorities. This will ensure that people live in a comfortable, well maintained home. Arrangements for the provision of training need to be reviewed to ensure that staff have the training they need. This will ensure that staff have the skills they need to meet peoples` needs. Recruitment practice needs to be reviewed to ensure that all new staff appointed provide a full work record and explanation of any employment gaps. This keeps people living in the home safe. Staff should receive supervision at least six times per year. This ensures that staff are supported to do their jobs. Training records need to be kept up to date to show that staff have the skills they need to care for the people living in the home. Tha manager must have designated time to spend on management tasks to ensure that the home is operating effectively. This will allow her to ensure that staff supervision, staff training, quality assurance and policies and procedures are kept up to date. The current review of policies, procedures and quality systems needs to be completed to ensure that quality of care is assessed against set standards.